ENTroubleshooting

Troubleshooting of the Answering Machine

Problem

Causes

Solution

 

 

 

 

 

 

 

 

 

 

 

The answering machine does

Memory is full

Delete old messages

 

 

not record messages

• The ANSWER ONLY mode

• Activate Answ. & Record mode

 

 

 

has been activated

 

(see

"Answering

machine

 

 

 

 

mode" on page 53)

 

 

 

 

 

 

 

Remote control access does

Remote control access has not

Activate Remote control access

not work

 

been activated

 

(see

"Remote control

access"

 

 

 

 

on page 56)

 

 

 

 

 

 

 

 

 

Cannot record outgoing

Memory is full

Delete old messages

 

 

message

 

 

 

 

 

 

 

 

 

 

 

 

The ID937 hangs up during

• You have not changed your

To prevent unauthorised access

remote access

 

Master PIN code

 

to your

answering

machine,

 

 

 

 

your Master PIN code must be

 

 

 

 

changed. To change PIN code,

 

 

 

 

see page 46

 

 

 

• You have taken more than 8

Enter

the

Master

PIN

code

 

 

seconds to enter the Master

 

within 8 seconds

 

 

 

 

PIN code

 

 

 

 

 

 

 

 

 

 

 

The answering machine stops

Memory is full

Play and delete old messages

automatically

Message exceeds 3 minutes

Messages

must not

exceed 3

 

 

 

 

 

minutes

 

 

 

 

 

 

 

 

 

 

 

 

60

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Image 60
Philips Telephone Answering Machine user manual Troubleshooting of the Answering Machine