English
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.
Problem
Wi-Fi connection:
During the
I get interference on my wireless (WiFi) link between center and station.
The WAC5 operate in the 2.4GHz radio frequency spectrum. Many other household/IT devices also operate in the frequency spectrum, for example: microwave ovens, Dect phones, Bluetooth devices like Bluetooth headphones, computer mouse, wireless routers, cordless phones, WiFi compatible printers, PDAs. These devices can interfere with the WiFi link between Center and Station, resulting in such interference as the pause during playback , the set’s slow response to your operation. The severity of interference varies depending on the extent of radiation from the device and the strength of
Remote control:
When I am using the Center’s
When you read this message on the
1)interference signals from the Plasma TV screen (if this device is turned on);
2)conflicting IR signals from a nearby WAS5 Station
Solution
✔Check you have placed the Center and Station side by side on a flat and firm surface.
✔Check you have connected the Center to power supply.
✔When adding a new station, check your Station is in Installation mode (See HD, Station management).
✔Turn off the wireless router nearby if there is difficulty in connecting your Center and Station.
If you are playing the set, stop playback and take the appropriate measures as follows:
✔Keep the Center or Station at least 3 meters away from such devices.
✔Use the WEP key when connecting your Center and Station to an existing wireless PC network. Refer to the owner’s manual of your router and Option 2 in Connect to your
PC.
✔Change the operating channel of your Center and Station when connecting them to an existing wireless PC network.To learn about how to change channels, see the manual Connect to your PC.
✔If possible, change the operating channels of the other
✔Turn the devices in different directions to minimize interference.
✔Check your plasma TV is turned off.
✔Check you have placed two IR operated devices (Station) in separate rooms wherever possible.
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