APPENDIX

Troubleshooting Guide

Symptom

Possible causes

Solutions / Corrective Actions

 

 

 

Power does not

* The battery has run out.

* Load new or fully charged battery.

turn on

* The battery is not oriented correctly.

* Load the battery in the correct

 

* The battery cover is not closed properly.

direction.

 

* The AC power adapter (optional)

* Close the battery cover correctly.

 

is disconnected.

* Properly connect the AC power

Camera suddenly

* [SLEEP] in BASIC menu of SETUP

adapter.

powers down.

mode activated.

* Turn the power back on.

 

* The battery has run out.

* Charge the battery.

Image is not captured

* The camera is in PLAY mode.

* Select the CAMERA mode in main

when the shutter

* Memory is full.

menu screen.

button is pressed.

 

* Transfer the desired files to your

 

 

computer and then delete

 

 

unnecessary files, or use a different

 

 

memory card.

 

 

 

Continuous shooting

* NO FLASH is selected in flash mode.

* Select a different flash mode.

is not possible.

* The camera is in Continuous/AEB/

* Select [SINGLE] in the capture

 

Movie mode.

mode of CAMERA menu.

Cannot use the flash

* The capacity of the built-in memory or

* Insert a new SD memory card.

to capture images.

SD memory card is full.

* Check all connections.

Cannot transfer files

* USB cable is not connected securely.

* Install the USB driver on your

over a USB connection.

* USB driver is not installed.

computer.

 

* Camera is turned off.

* Turn on the camera.

 

 

 

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Pioneer DC500 manual Appendix