Pioneer HTZ-360DV manual Tuner, USB connection, HDMI connection, 09Additional information, Problem

09Additional information

Problem	Remedy
Can’t play WMA or	• The files were recorded using DRM (digital rights management). This is not a
MPEG-4 AAC files.	malfunction.

Tuner

Problem	Remedy
Considerable noise in	• Connect the AM antenna (refer to the Setup Guide) and adjust the direction and
radio broadcasts.	position for best reception. You may also connect an additional internal or external
	AM antenna (refer to Connecting auxiliary audio components on page 31).
	• Fully extend the FM wire antenna, position for best reception, and secure to a
	wall. You may also connect an outdoor FM antenna (see Connecting external
	antennas on page 31).
	• Turn off other equipment that may be causing the noise or move it further away.
	• The tuning interval is incorrect for your country or region. See Frequency
	step setting on page 39 to switch the tuning interval.
Auto tuning does not	• The radio signal is weak. Auto tuning will only detect radio stations with a good
pick up some stations.	signal. For more sensitive tuning, connect an outdoor antenna.

USB connection

Problem	Remedy
USB mass storage	• Make sure you have completely inserted the USB connector to this unit.
device is not recognized	• Check that the memory format is FAT16 or FAT32.
by the system.	• USB devices with an internal USB hub are not supported.
Files don’t show up in	• The files must have the correct file extension: .mp3 for MP3 files; .wma for WMA
the Navigator/Photo	files; .m4a for MPEG-4 AAC files; .jpg for JPEG files (upper or lower-case is OK).
Browser.	• Make sure the file permission hasn’t been restricted (through a password, etc.).
Can’t play WMA or	• The files were recorded using DRM (digital rights management). This is not a
MPEG-4 AAC files.	malfunction.

HDMI connection

Problem	Remedy
No HDMI audio output.	• See Switching the HDMI audio setting on page 33 to make sure that AUDIO ON
	is selected.

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