Additional informationChapter 10:

10

When an iPod/iPhone/iPad is connected

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with

ProblemCheck

Can’t operate the iPod/ iPhone/iPad.

Remedy

Make sure the iPod/iPhone/iPad is connected correctly (refer to iPod/iPhone/iPad playback on page 11).

Also, try disconnecting the iPod/iPhone/iPad then reconnecting it.

If the iPod/iPhone/iPad is experiencing a hangup, try resetting the iPod/iPhone/iPad, and reconnect it to the unit.

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this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

•If the unit does not operate normally due to external effects such as static electricity disconnect the power plug from the outlet and insert again to return to normal operating conditions.

General problem

Problem

Check

Remedy

The power does not turn

When Quick Start Mode is set to

Wait at least one minute, then press /I STANDBY/ON on

Sound not produced from

Is sound being produced from the

Disconnect power to the unit, then turn on again. After

 

iPod/iPhone/iPad.

speaker of the iPod/iPhone/iPad?

setting for iPod input, connect the iPod/iPhone/iPad.

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Power is not supplied to

Does an error message appear in the

Turn the power off then back on.

 

the Pod/iPhone/iPad.

front panel display?

 

 

 

Turn the power off, then disconnect and reconnect the iPod/

 

 

No power is supplied if the power

 

 

iPhone/iPad.

 

 

consumption is too high.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When an Bluetooth adapter is connected

on.

On, if the power cord is

the front panel.

 

disconnected, the next time the

 

 

power cord is connected the unit will

 

 

not respond for about one minute.

 

 

 

 

Long time required before

In its factory default status, the unit

To shorten the time required until power is supplied, change

power is supplied.

requires about 20 seconds before

the Power Off Setting so as to turn Quick Start Mode

 

power is supplied.

On. However, when Quick Start Mode is On, power

 

 

consumption during STANDBY mode will increase

 

 

(page 20).

 

 

 

The unit automatically

Is Auto Power Off set to On?

Change the setting of Auto Power Off to Off (page 20).

turns off.

 

 

 

 

 

The unit suddenly

This unit may have a serious

Disconnect from the power and call a Pioneer authorized

switches off and the

problem. Do not try switching the

independent service company.

STANDBY indicator

unit on.

 

blinks.

 

 

 

 

 

Settings you have made

Did you suddenly turn off the power?

Be sure to press STANDBY/ON on the remote control,

have been cleared.

 

then press /I STANDBY/ON on the front panel and wait

 

 

for the STANDBY indicator on the front panel display to turn

 

 

off before unplugging the power cord.

Problem

The Bluetooth wireless technology device cannot be connected or operated. Sound from the Bluetooth wireless technology device is not emitted or the sound is interrupted.

Check

Remedy

Check that no object that emits

If such an object is near the unit, set the unit far from it. Or,

electromagnetic waves in the 2.4 GHz

stop using the object emitting the electromagnetic waves.

band (microwave oven, wireless LAN

 

device or Bluetooth wireless

 

technology apparatus) is near the

 

unit.

 

 

 

Check that the Bluetooth wireless

Set the Bluetooth wireless technology device and the unit so

technology device is not too far from

that the distance between them is less than about 10 m and

the unit and that obstructions are not

no obstructions exist between them.

set between the Bluetooth wireless

 

technology device and the unit.

 

 

 

The Bluetooth wireless technology

Check the setting of the Bluetooth wireless technology

device may not be set to the

device.

communication mode supporting the

 

Bluetooth wireless technology.

 

 

 

Check that pairing is correct.

The pairing setting was deleted from this unit or the

 

Bluetooth wireless technology device. Reset the pairing.

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Difference in volume

This is not a problem with this unit.

The volume may sound differently depending on the input

between MP3, WMA and

 

source and recording format.

iPod/iPhone/iPad.

 

 

 

 

 

This unit cannot be

Are you operating from far away?

Operate from within a distance of Operate within 7 m (23 ft.),

operated with the remote

 

30° of the remote sensor on the front panel (page 5).

control.

 

 

Is the remote control sensor exposed

The remote control signals may not be received properly if

 

 

to direct sunlight or strong artificial

the remote control sensor is exposed to direct sunlight or

 

light from a fluorescent bulb, etc.?

strong artificial light from a fluorescent bulb, etc.

 

 

 

 

Are the batteries dead?

Replace the batteries (page 5).

 

 

 

 

Check that the profile is correct.

Use a Bluetooth wireless technology device that supports

 

 

A2DP profile and AVRCP profile.

 

 

 

BT Error 5 is displayed

The Bluetooth adapter may be

Turn the unit’s power off, disconnect the Bluetooth adapter,

and the unit cannot be

damaged.

then try turning the power on again. If the symptom is

operated.

 

corrected, the Bluetooth adapter may have been damaged

 

 

and should be serviced.

 

 

 

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