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PIONEER ELECTRONICS (USA) INC.
LIMITED WARRANTY
WARRANTY VALID ONLY IN THE U.S.A.
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA) warrants that products distributed by PUSA in the U.S.A. that fail to function properly under normal use due to a manufacturing defect when installed and operated according to the owner’s manual enclosed with the unit will be repaired or replaced with a unit of comparable value, at the option of PUSA, without charge to you for parts or actual repair work. Parts supplied under this warranty may be new or rebuilt at the option of PUSA.
THIS LIMITEDWARRANTY APPLIESTOTHE ORIGINAL OR ANY SUBSEQUENT OWNER OFTHIS PIONEER PRODUCT DURINGTHEWARRANTY PERIOD PROVIDEDTHE PRODUCT WAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A. YOU WILL BE REQUIRED TO PROVIDE A SALES RECEIPT OR OTHER VALID PROOF OF PURCHASE SHOWING THE DATE OF ORIGINAL PURCHASE OR, IF RENTED,YOUR RENTAL CONTRACT SHOWING THE PLACE AND DATE OF FIRST RENTAL. INTHE EVENT SERVICE IS REQUIRED,THE PRODUCT MUST BE DELIVEREDWITHINTHEWARRANTY PERIOD,TRANSPORTATION PREPAID, ONLY FROM WITHINTHE U.S.A. AS EXPLAINED INTHIS DOCUMENT. YOU WILL BE RESPONSIBLE FOR REMOVAL AND INSTALLATION OFTHE PRODUCT. PUSA WILL PAY TO RETURNTHE REPAIRED OR REPLACEMENT PRODUCTTOYOUWITHINTHE U.S.A.
PRODUCT WARRANTY PERIOD | Parts | Labor | ||||
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ELITE Home Audio and Video ............................................................................................................................................................... | 2 Years | 2 Years | ||||
ELITE Home Audio Speakers ............................................................................................................................................................... | 5 Years | 5 Years |
Shorter limited warranty periods apply to some models. Please refer to the limited warranty document enclosed with the product for a definitive statement of the warranty period. The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IFTHIS PRODUCT WAS PURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR,THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDINGTHE IMPLIED WARRANTY OF MERCHANTABILITY ANDTHE IMPLIEDWARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ANDTHIS PRODUCT IS SOLD STRICTLY“AS IS”AND“WITH ALL FAULTS".
PIONEER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES.
PIONEER DOES NOT WARRANT ANY PRODUCT LISTED ABOVE WHEN IT IS USED IN A TRADE OR BUSINESS OR IN ANY INDUSTRIAL OR COMMERCIAL APPLICATION. THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOT COVER TELEVISION OR DISPLAY SCREENS DAMAGED BY STATIC,
THISWARRANTY DOESNOT COVERTHE CABINETORANY APPEARANCE ITEM,USERATTACHED ANTENNA,ANYDAMAGETO RECORDS OR RECORDINGTAPESOR DISCS,ANY DAMAGETOTHE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED INWRITING BY PIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGE DUETO LIGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE SPECIFIEDINTHEOWNER’SMANUAL.
THISWARRANTY DOES NOT COVERTHE COST OF PARTS OR LABORWHICHWOULD BE OTHERWISE PROVIDEDWITHOUT CHARGE UNDERTHISWARRANTY OBTAINED FROM ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED BYTHEUSEOFUNAUTHORIZEDPARTSORLABORORFROMIMPROPERMAINTENANCE.
ALTERED, DEFACED, OR REMOVED SERIAL NUMBERS VOID THIS ENTIRE WARRANTY
NO OTHER WARRANTIES
PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,TO A PERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES SHALL APPLY AFTER THE WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SOTHE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLYTOYOU. THIS WARRANTY GIVESYOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
TO OBTAIN SERVICE
PUSA has appointed a number of Authorized Service Companies throughout the U.S.A. should your product require service. To receive warranty service you need to present your sales receipt or, if rented, your rental contract showing place and date of original owner’s transaction. If shipping the unit you will need to package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company. Package the product using adequate padding material to prevent damage in transit. The original container is ideal for this purpose. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns in the U.S.A. call Customer Support at
For
CUSTOMER SUPPORT
PIONEER ELECTRONICS (USA) INC.
P.O. BOX 1720
LONG BEACH, CALIFORNIA 90801
http://www.pioneerelectronics.com
DISPUTE RESOLUTION
Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program before you exercise any rights under, or seek any remedies, created by Title I of the
To use the Complaint Resolution Program call
(1)respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute; or (2) respond to your complaint in writing informing you why it will not take any action.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
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KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE
EUS0212
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