10Additional informationWhen a USB storage device is connected

Problem

Check

Remedy

USB storage device is not

Is the USB storage device properly

Connect the device securely (all the way in).

recognized.

connected?

 

 

 

 

 

Is the USB storage device connected

This unit does not support USB hubs. Connect the USB

 

via a USB hub?

storage device directly.

 

 

 

 

This is not a problem with this unit.

Turn the power off then back on.

 

 

 

 

 

Some USB storage devices may not be recognized properly.

Problem

No sound is produced when attempting to play files on a computer.

Check

Remedy

Are volume settings correct for the

Raise the volume settings as required.

OS and application program?

 

 

 

Is the OS audio output set to MUTE?

Cancel the MUTE setting.

 

 

Are multiple applications running

Try closing applications that are not in use.

simultaneously?

 

 

 

Are volume settings correct for the

For audio device select “Pioneer USB Audio Device”.

OS and application program?

 

 

 

This unit only supports USB mass storage class devices.

 

 

 

 

 

Only the FAT16 and FAT32 file systems are supported. Other

 

 

file systems (ex. FAT, NTFS, etc.) are not supported.

 

 

 

 

 

This device does not support the use of external hard disc

 

 

drives.

 

 

 

A USB storage device is

The audio files are copyrighted.

Copyrighted audio files stored on a USB storage device

Network

Problem

Check

Remedy

Cannot access to the

The LAN cable is not firmly

Firmly connect the LAN cable (page 7).

network.

connected.

 

 

 

 

 

The router is not switched on.

Switch on the router.

connected and displayed,

 

cannot be played back. Attempting to import music data

but the audio files stored

 

from a CD, etc., to a computer may cause the invocation of

on the USB storage

 

copy protection, depending on the settings.

device cannot be played

 

 

The file format cannot be properly

See the list of file formats that can be played back on this

back.

played back on this unit.

receiver (page 25).

 

 

 

 

Much time is required to

What is the USB storage devices

Some time may be required to load the data when large

recognized the USB

capacity?

capacity USB storage devices are connected (this could

storage device.

 

take several minutes).

 

 

 

Power is not supplied to

Does an error message appear in the

Turn the power off then back on.

Cannot access to the component or PC connected via network.

Internet security software is currently

There are cases where a component with Internet security

installed in the connected

software installed cannot be accessed.

component.

 

 

 

The audio component on the network

Switch on the audio component on the network before

which has been switched off is

switching on this unit.

switched on.

 

 

 

The component connected to the

If the client is automatically authorized, you need to enter

network is not properly set.

the corresponding information again. Check whether the

 

connection status is set to “Do not authorize”.

the USB storage device. front panel display?

 

Turn the power off, then disconnect and reconnect the USB

No power is supplied if the power

storage device.

consumption is too high.

 

 

Press FUNCTION to switch to the other mode, then switch

 

again to the USB mode. (When the input is switched back to

 

USB.)

 

 

When computer is connected via USB cable

 

There are no playable audio files on

Check the audio files stored on the component connected to

 

the component connected to the

the network.

 

network.

 

 

 

 

Playback does not start.

The component is currently

Check whether the component is properly connected to this

 

disconnected from this receiver or

receiver or the power supply.

 

the power supply.

 

 

 

 

The PC or Internet radio is

The corresponding IP address is not

Switch on the built-in DHCP server function of your router,

not properly operated.

properly set.

or set up the network manually according to your network

 

 

environment (page 19).

Problem

When the DIGITAL IN USB port is connected to a computer via USB cable, audio files on the computer cannot be played.

Check

Has the proper device driver been installed on the computer?

Remedy

When using a USB cable to connect the unit’s DIGITAL IN USB port to a computer in order to play audio files on the computer, the proper device driver must be downloaded from the Pioneer website and installed on your computer. Consult the Pioneer website for instructions on installing the driver.

The IP address is being automatically

The automatic configuration process takes time. Please

configured.

wait.

 

 

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