13Additional information

USB interface

SymptomRemedy

USB mass storage device is not recognized by the receiver.

Try switching the receiver off, then on again.

Make sure you have completely inserted the USB connector to this receiver.

Check that the memory format is FAT16 or FAT32 (FAT12, NTFS and HFS are not supported).

USB devices with an internal USB hub are not supported.

USB ERR3 shows in the display

• If this message continues to appear after going through all the checks in Important on page 34 of USB

when connecting a USB device.

playback, take the unit to your nearest Pioneer authorized service center or your dealer for servicing.

 

 

Can’t play audio files.

• The WMA or MPEG-4 AAC files were recorded using DRM (digital rights management), or the bit rate/

 

sampling rate is not compatible (see Compressed audio compatibility on page 34). This is not a

 

malfunction.

 

 

HDMI

Symptom

Remedy

No picture or sound.

• If the problem still persists when connecting your HDMI component directly to your monitor, please

 

consult the component or monitor manual or contact the manufacturer for support.

 

 

No picture.

• Depending in the output settings of the source component, it may be outputting a video format that can’t

 

be displayed. Change the output settings of the source, or connect using the component, S-video or

 

composite jacks.

 

 

OSD does not appear.

• The OSD will not appear if you have connected using the HDMI output to your TV. Use component, S-video,

 

or composite connections when setting up the system.

 

 

No sound, or sound suddenly

• Since the HDMI audio signal is sent through this receiver to your TV, you need to make separate

ceases.

connections for audio if you want to hear your HDMI component through this system. See Connecting the

 

multichannel analog inputs on page 47 for more on this.

 

• If you’ve made separate connections for audio, make sure you have assigned the analog/digital jack(s) to

 

the corresponding HDMI input for the component. See Assigning the HDMI inputs on page 53 to do this.

 

• Check the audio output settings of the source component.

 

 

iPod messages

Symptom

Cause

Action

Error I1

There is a problem with the signal path from the

Switch off the receiver and reconnect the iPod to the receiver.

 

iPod to the receiver.

If this doesn’t seem to work, try resetting your iPod.

 

 

 

Error I2

The software version being used with the iPod

Update the software being used with the iPod (software

 

needs to be updated.

versions prior to iPod update 2004-10-20 are not supported).

 

 

 

No Music Track

There are no playable songs currently stored in

Input some music files compatible with iPod playback.

 

the iPod.

 

 

 

 

Note

 

 

If the unit does not operate normally due to external effects such as static electricity disconnect the power plug from the outlet and insert again to return to normal operating conditions.

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Pioneer VSX-1017AV-S, VSX-1017AV-K manual USB interface, IPod messages, Symptom Cause Action