Additional information

12

Symptom

Remedy

When playing a disc, the

• Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 29).

2 PL II or Neo:6 indicator lights

• If a two channel soundtrack is currently playing (including Dolby Surround encoded), then this is not a

on the receiver.

malfunction. Check the disc packaging for details about the audio tracks available.

 

 

During playback of a Surround

• The source may be Dolby Surround EX / DTS-ES software, but it has no flag to indicate it is 6.1

EX or DTS-ES source on the SBch

compatible. Set to SBch ON (see Using surround back channel processing on page 29) then switch to the

AUTO setting, the EX and ES

THX Surround EX or Standard EX listening mode (see Listening in surround sound on page 26).

indicators don’t light, or the

 

signal is not properly processed.

 

 

 

During playback of DVD-Audio,

• This will occur when playing DVD-Audio material over the HDMI connection. This is not a malfunction.

the display shows PCM.

 

 

 

Remote control

Symptom

Remedy

Cannot be remote controlled.

• Try replacing the batteries in the remote control (see Loading the batteries on page 7).

 

• Be sure to operate within 7 m (23 feet) and a 30º angle of the remote sensor on the front panel (see

 

Operating range of remote control unit on page 22).

 

• Check that there are no obstacles between the receiver and the remote control.

 

• Make sure that there is no fluorescent or other strong light shining on to the remote sensor.

 

• Check the connections of the CONTROL IN jack (see Operating other Pioneer components with this unit’s

 

sensor on page 72).

 

 

Other components can’t be

• If the battery ran down, the preset codes may have been cleared. Re-enter the preset codes.

operated with the system remote.

• The preset code may be incorrect. Redo the procedure for entering preset codes.

 

 

The SR cable is connected, but

• Reinsert the SR cable, making sure it’s connected to the right jack (see Using this receiver with a Pioneer

the connected components can’t

plasma display on page 57).

be operated with the remote.

• Make sure that there is an analog or HDMI connection between the units. This is necessary for the SR

 

feature to work.

 

• Check that the other component is made by Pioneer. The SR feature only works with Pioneer equipment.

 

 

HDMI

Symptom

Remedy

The HDMI indicator blinks

• Check all the points below.

continuously.

 

 

 

No picture or sound.

• This receiver is HDCP-compatible. Check that the components you are connecting are also HDCP-

 

compatible. If they are not, please connect them using the component, S-video or composite video jacks.

 

• Depending on the connected source component, it’s possible that it will not work with this receiver (even

 

if it is HDCP-compatible). In this case, connect using the component, S-video or composite video jacks

 

between source and receiver.

 

• If the problem still persists when connecting your HDMI component directly to your monitor, please

 

consult the component or monitor manual or contact the manufacturer for support.

 

• If video images do not appear on your TV or plasma display, check the I/P. CONV setting or try adjusting

 

the resolution, DeepColor or other setting for your component.

 

• If ‘NOT SUPPORT’ appears in the receiver’s display, check the I/P. CONV setting or try adjusting the

 

resolution, DeepColor or other setting for your component.

 

• While analog video signals are being output over HDMI, there will be no HDMI audio output. Use a

 

separate connection for audio output.

 

 

No sound, or sound suddenly

• Check that the HDMI AV setting is set to AMP/THROUGH.

ceases.

• If the component is a DVI device, use a separate connection for the audio.

 

• Check the audio output settings of the source component.

 

 

Noisy or distorted picture.

• Sometimes a video deck may output a noisy video signal (during scanning, for example), or the video

 

quality may just be poor (with some video game units, for example). The picture quality may also depend on

 

the settings, etc. of your display device. Switch off the video converter and reconnect the source and display

 

device using the same type of connection (component, S-video or composite), then start playback again.

 

• If the problem still persists when connecting your HDMI component directly to your monitor, please

 

consult the component or monitor manual or contact the manufacturer for support.

 

 

77

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Pioneer VSX-91TXH manual Remote control, Operating range of remote control unit on