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10Additional Information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.
The power does not turn ON.
•Connect the power plug to the wall outlet.
•Disconnect the power plug from the outlet, and insert again.
•Make sure there are no loose strands of speaker wire touching the rear panel. This could cause the receiver to shut off automatically.
The unit does not respond when the buttons are pressed.
No sound is output when a function is selected.
•Make sure the component is connected correctly (refer to pages 6 to 15).
•Press MUTING on the remote control.
•Adjust MASTER VOLUME.
•Press the MONITOR button.
•Press SPEAKERS to select the speakers you connected.
No image is output when a function is selected.
•Make sure the component is connected correctly (refer to pages 6 to 15).
•Press the correct function button.
Considerable noise in radio broadcasts.
•Tune in the correct frequency.
•Connect the antenna (refer to page 11).
•Route 2 RF and digital cables away from the antenna terminals and wires.
•Fully extend the FM wire antenna, position for best reception, and secure to a wall.
•Connect an outdoor FM antenna (refer to page 11).
•Adjust the direction and position for best reception.
•Connect an additional internal or external AM antenna (refer to page 11).
•Turn off the equipment causing the noise or move it away from the receiver.
•Place the antenna farther away from the equipment causing the noise.
Broadcast stations cannot be selected automatically.
• Connect an outdoor antenna (refer to page 11).
No sound from surround or center speakers.
•Refer to “SPEAKERS setting mode” on page 17 to check the speaker settings.
•Refer to “Setting the volume level of each channel” on page 21 to check the speaker levels.
•Connect the speakers (refer to page 12,13).
•Make sure that both A and B sets of speakers are not
50switched on at the same time (A+B setting).
Sound is produced from other components, but not from LD or DVD player.
•Set SIGNAL SELECT to “DIGITAL” or “ANALOG” according to the type of connections made (refer to page 29).
•Set the digital input settings correctly (refer to pages
•Make digital connections (refer to page
•Refer to the instruction manual supplied with the DVD player.
No audio is output when software with DTS is played back.
•Make sure your DVD is digitally connected to this receiver (refer to page
When a search is performed by a DTS compatible CD player during playback, noise is output.
•This is not a malfunction, but be sure to turn the volume down to prevent the output of loud noise from your speakers.
Cannot be remote controlled.
•Replace the batteries (refer to page 4).
•Operate within 23 feet ( 7 m), 30° of the remote sensor on the front panel (refer to page 4).
•Remove the obstacle or operate from another position.
•Avoid exposing the remote sensor on the front panel to direct light.
The display is dark or off.
•Press FL DIMMER on the remote control repeatedly to return to the default.
If the unit does not operate normally due to external effects such as static electricity.
Disconnect the power plug from the outlet and insert again to return to normal operating conditions.
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