W983 Stacker/W863 Dryer Operating Guide

Dryer Troubleshooting Table

Symptom

Possible Cause

Remedy

Does not run

No power

Check plug connections.

 

 

Check power switch.

 

 

Check Dryer fuse.

 

 

Check Stacker fuse.

Ink not drying

Wrong Stacker

Adjust Stacker speed con-

 

speed

trol for a slower speed to al-

 

 

low more time for mailpiece

 

 

travel under the Dryer.

 

Incorrect height

Reposition the Dryer height

 

 

for best drying position.

Stopped running

No power

Check Dryer fuse.

 

 

Check Stacker fuse.

 

Open "one shot"

Wait until unit cools (5

 

temp

minutes) and try again. If it

 

 

persists, call Service.

 

Open thermal

Wait until unit cools (5

 

sensor

minutes) and try again. If it

 

 

persists, call Service.

No air from fan

Fan inoperative

Call Service.

Only cold air

Heater inoperative

Call Service.

from fan

 

 

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SV61228 Rev. A

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Pitney Bowes W863, W983 manual Dryer Troubleshooting Table, Symptom Possible Cause Remedy