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Planar 020-1229-00A user manual Symptoms, Possible Causes and Solutions

Models: 020-1229-00A

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Specifications Install Error codes Signal Compatibility Auto Power Off Timer Connecting the Wired IR Module Dimension Accessory Kit Input Setup RS232 Commands

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Symptoms, Possible Causes and Solutions

88	Planar UltraRes User Manual

Page 94 Page 96

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Planar 020-1229-00A user manual Symptoms, Possible Causes and Solutions

Page 94 Page 96

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Contents

Page ADA Compliance Statement Warranty and Service Plans RoHS Compliance StatementTrademark Credits Disclaimer Trademark Credits Table of Contents Connecting the Wired IR Module Downloading Additional Documentation and Firmware Table of Contents Introduction Important Safety Instructions Page European Union Disposal Information Burn-In Versus Temporary Image Retention What is Temporary Image Retention?Recommended Usage Cooling Requirements Normal Use Thermal Guidelines Basic Concept of Planar UltraRes Display Using the Remote Control Supported Formats for Single Inputs Turning Power On/OffInput Setup Supported Formats for Multiple Inputs Input Setup Tools/Equipment List Installing a Planar UltraRes DisplayPlan Your Installation Before You Begin Recommended PCs Supported Graphics Cards Powering On/Off Planar UltraRes Displays Planar UltraRes in Standby Mode Powering On/Off Planar UltraRes Displays Powering On/Off Planar UltraRes Displays LCD Module Box Unpacking and Checking Accessories Kickstand Mounts to the display when Bracket Following items are included in the accessory kit Accessory Kit Unpacking and Checking Accessories LCD Installation Installing an UltraRes Display on a Wall Page Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Using the Kickstand Bracket Connections Connecting AC PowerConnecting the Wired IR Module Connecting Sources Using UltraRes Control Software Setting Up UltraRes Using Multiple Inputs Connections Setting Up UltraRes Using Single Inputs Using the Remote Control Using the UltraRes Control Software Installing the UltraRes Control Software Page Page Installing USB Drivers Installing USB Drivers Using the UltraRes Control Software Model name Serial number Setting Up Sources Standby Mode Auto Power Off Timer Turning Local Dimming On or Off Changing Frame DelayChanging Backlight Intensity Upgrading Firmware Upgrading Firmware Upgrading Firmware Error Codes Display Dimensions Front and Side Views UltraRes Dimensions Display Dimensions Rear View Landscape Wall Mounts Front View Landscape Wall Mounts Sides Views Portrait Wall Mounts Front View Portrait Wall Mounts Sides Views Optional Pedestal Mount Front View Optional Pedestal Mount Top and Bottom Views Optional Pedestal Mount Single and Double Sided Optional Pedestal Mount Single and Double Sided Remote Monitoring Home Planar UltraRes Remote Monitoring Software Display Control Unit Status Power On/Off Source Setup Advanced Setup Admin Setup Network Setup Planar UltraRes Remote Monitoring Software Use this page to change date and time information as needed Date and Time Access Control Software Setup Upgrading Network Firmware Reboot RS232 Communication Connecting the RS232 CableSetting Up Multiple Inputs Setting Up Single Inputs Command Format RS232 Commands Uwwwx=z CR Response Format Command/Response Examples ERR TBD Supported UltraRes 4K Commands IF1 MI3 LCD Optical Specifications SpecificationsLCD Module Specifications Specification Maximum Minimum Optimal Environmental Specifications Multiple Input Compatibility Signal CompatibilityCompatible Video Sources Signal Compatibility Error Codes in the UltraRes Control Software Troubleshooting During Installation Error Code Meaning Possible Cause Symptoms, Possible Causes and SolutionsSymptom Can’t Get PC to Output 4K @ 24/30Hz Solution Symptoms, Possible Causes and Solutions Accessing Planar’s Technical Support Website Downloading Utility Software Regulatory Information Page Index Remote Monitoring, 67 normal use thermal guidelines Remote Monitoring, 71 sources via UltraRes Control Index

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