Troubleshooting
Phenomena that may be easily mistaken for machine defects (continued)
Phenomenon | Cases not involving a machine defect | Reference | |
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| The signal cables are not correctly connected. | 10 | |
| Correctly connect the audio cables. | ||
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| The MUTE function is working. |
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| Restore the sound pressing the MUTE or VOLUME button | 17 | |
| on the remote control. |
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| The volume is adjusted to an extremely low level. |
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| Adjust the volume to a higher level using the menu function | 17 | |
| or the remote control. |
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Sound does not | The AUDIO setting is not correct. | 37 | |
come out. | Correctly set the items in the AUDIO menu. | ||
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| The audio on your HDMI equipment is not set to Linear PCM. |
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| The HDMI input on this projector supports Linear PCM audio | 11 | |
| only. Check the audio setting on your HDMI equipment. |
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| The audio on the HDMI input is muted. | 37 | |
| Change the audio setting in the AUDIO menu. | ||
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| The digital audio in HDMI signal does not work well. |
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| Use the analogue audio, connecting either an RCA audio | 10 | |
| cable or stereo mini cable. |
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| The lens cover is attached. | 3, 16 | |
| Remove the lens cover. | ||
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| The signal cables are not correctly connected. | 10 | |
| Correctly connect the connection cables. | ||
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No pictures are | The brightness is adjusted to an extremely low level. |
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Adjust BRIGHTNESS to a higher level using the menu | 25, 26 | ||
displayed. | function or the remote control. |
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| The computer cannot detect the projector as a plug and play monitor. |
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| Make sure that the computer can detect a plug and play | 11 | |
| monitor using another plug and play monitor. |
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| The BLANK screen is displayed. | 22 | |
| Press the BLANK button on the remote control. | ||
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| The HDMI cable is not correctly connected. | 10 | |
| Correctly connect the HDMI cable. | ||
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No pictures | Your HDMI equipment is not compatible with the projector |
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This projector can be connected with another equipment | 11 | ||
or disturbed | |||
that has HDMI or DVI connector, but with some equipment | |||
pictures are |
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the projector may not work properly. |
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displayed on |
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Your HDMI equipment and the projector are not harmonized. |
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HDMI input. | – | ||
| Turn off the both equipment, and turn on them again |
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| The signal format on the HDMI is not supported. | 11 | |
| Check the video setting on your HDMI equipment. | ||
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