Novell NetWare

Problem No. 1

My Print Server cannot print the jobs sent to the print queue.

 

 

Solution No. 1

Try the following:

 

1.

Check if the printer attached to the Print Server is on-line.

 

2.

Check if your Print Server is logged into the file server (See

 

 

Problem 2 below.).

 

3.

Check the current status of the queues used by the Print Server,

 

 

and ensure the queues are active.

 

4.

Check if the NetWare printer number is correct.

 

 

0 = parallel port 1 of the Print Server.

 

 

1 = parallel port 2 of the Print Server.

 

 

2 = serial port or parallel port 3.

 

5.

Check to see if the Print Server is a static queue server to the

 

 

queue.

 

 

Locate the Print Server Object, and check the Queues Serviced

 

 

by Printer. Ensure that the correct queues are on the list.

 

6.

The total number of queues to be serviced may be over the limit

 

 

of 56. If so, reduce the number of queues.

 

 

Problem No. 2

My Print Server is configured as a Novell Print Server, and cannot

 

log in to a File Server.

 

 

Solution No. 2

The following steps may solve this problem:

 

1.

Check the Novell file server's name. If it is over 20 characters

 

 

long, rename it using no more than 20 characters.

 

2.

Check that the Print Server's configuration data, especially the

 

 

password, is correct.

 

3.

Check the NetWare server. If using Bindery mode, check the

 

 

master file server to see if the login status of the Print Server is

 

 

Ready. If it is not, check the error message and perform the re-

 

 

quired corrective action.

 

4.

If the Print Server is servicing more than one file server, check

 

 

to see that all required file servers are in the list of "File Servers

 

 

To Be Serviced". If not, insert the required file server name to

 

 

the list.

 

 

 

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