Windows Printing Problems

Problem No. 1

When I tried to install the Printing software for Peer-to-Peer printing,

 

I received an error message and the installation was aborted..

 

 

Solution No. 1

This may be caused by an existing installation of the printer port

 

software. Before attempting another installation:

 

∙ Remove the existing installation

 

∙

Restart your PC

 

To remove an existing printer port installation:

 

1.

Open Start - Settings - Control Panel - Add/Remove Programs

 

2.

Look for an entry with a name like "Shared Port", "Shared

 

 

Printer Port", "Print Server Driver" or " Print Server Port".

 

3.

Select this item, click "Add/Remove", and confirm the deletion.

 

 

Problem No. 2

On Windows 95, I installed the Print Port Driver for Peer-to-Peer

 

Printing, but when I selected a port on a Print Server and clicked

 

"Add", the printer was not installed.

 

 

Solution No. 2

Try installing the Printer using the standard Windows tools, as fol-

 

lows:

 

1.

Start the Add Printer Wizard.

 

2.

Select Network Printer when prompted "How is the printer at-

 

 

tached to your Computer?", and click Next.

 

3.

When prompted for the Network Path or Queue, enter a dummy

 

 

value such as shown below. (Do NOT select Yes for "Do you

 

 

print for MS-DOS programs?")

4.The printer wizard will display a message stating that "The Net- work Printer is off-line". This is OK. Continue the Add Printer Wizard until finished.

5.Go to the Printers folder (Control Panel-Printers). The printer icon will be grayed out indicating the printer is not ready.

6.Right-click the Printer, and select Properties. Then select the Details tab, as shown below.

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