Settings

Setting Dial Mode

Your CT14 is set to tone dialing by default, but you can change the dial mode to pulse dialing.

1To change the dial mode, press .

2Select the Global Setup menu, and then the Dial Mode submenu.

3Move the cursor to select Tone or Pulse. Press to confirm.

Tone Dialing Switch Over

If your phone is set to pulse dialing, you can temporarily switch to tone dialing after the call connects. This feature is useful when you need tone dialing to use automated menu systems.

Make your call normally. Once your call connects, press on the dial pad. Any digits you enter from then on will be sent with tone dialing. When this particular call ends, the phone automatically returns to pulse dialing.

Changing Dial Pad Banner

The dial pad banner is what you see on the dial pad screen when it is in standby. The default banner is Handset #1.

1To customize the dial pad banner, press .

2Select the Handset Setup menu, and then the Banner submenu.

3Enter the new banner name.

(See Entering Text from Your Dial Pad on page 17.)

4Press to confirm.

NOTE The number will always appear on the banner as that is related to the multi-unit functions. (See page 26 for details.)

Settings

Changing the Line Mode for Multiple Extensions

Line mode refers to the method that telephones use to signal each other that an extension is in use. Customer service may recommend changing the line mode if you have any of the following problems:

Your phone keeps ringing after someone answers on an extension phone.

Your answering system doesn’t stop recording when you answer on an extension phone.

Caller ID displays briefly and then clears.

1Press .

2Select the Global Setup menu, and then the Set Line Mode submenu.

3If Instructed by Customer Service Press [select] appears. Press .

4Move the cursor to select Type - A, Type - B or Off.

5Press . You will hear a confirmation tone.

Resetting the Dial Pad

If you are having trouble with a particular dial pad or if you want to replace a dial pad, first clear the registration information from the base and the dial pad.

1Press and hold and for at least five seconds.

2Select Base Unavailable.

3Select the base which you want to de-register from, and press .

4The phone will ask you to confirm the de-registration. Select Yes.

5The dial pad deletes its own base information without contacting the base.

If the dial pad was registered to only one base, it displays Dial pad not registered-place dial pad on base to register. See your Owner’s Manual for help. If the dial pad is still registered to another base, it searches for the other base and then returns to standby.

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Plantronics CT14 manual Press and hold and for at least five seconds