Using Multiple CT14 Units Together
The dial pad supplied with your phone can be registered to a total of four different CT14 bases, and the base supports a total of six cordless dial pads.
Features like intercom, conferencing and transferring are only available if you have multiple units. If you purchase two or more CT14 units, please refer to the instructions posted on the resource tab at: www.plantronics.com/ct14
Troubleshooting
When you have this problem | Try this |
The CHARGE indicator won’t | s Check the AC adapter connection. |
illuminate when the dial pad | s |
is placed in the base. |
|
|
|
Dial pad can’t make or | s Check the telephone cord connection. If |
receive calls. | Check TEL Line appears on the dial pad |
| display, the telephone cord may not be |
| connected correctly. |
| s Disconnect the base AC adapter. Wait |
| a few minutes, and then reconnect it. |
| s Change the dial mode. |
|
|
Dial pad can make calls, but it | Make sure the ringer is turned on. |
doesn’t ring or receive a page. |
|
|
|
Dial pad is not working. | s Check the battery pack connection. |
| s Charge the battery for 15 – 20 hours. |
| s Reset the dial pad. |
|
|
Dial pad says Unavailable. | s Move the dial pad closer to the base. |
| s Make sure the base is plugged in. |
| Troubleshooting |
When you have this problem | Try this |
The MESSAGE WAITING | Reset the MESSAGE WAITING Indicator. |
indicator flashes, but there are | (See page 25) |
no new messages. |
|
|
|
The outside caller’s audio | If the caller’s voice sounds weak or soft, |
is weak. | the signal might be blocked by large metal |
| objects or walls; you might also be too far |
| from the base, or the dial pad’s battery may |
| be weak. |
| ss4RY ADJUSTING THE VOLUMEGOF THE HEADSET SEEM |
| page 8) or the audio tone (see page 15). |
| ss4RY MOVINGOAROUND WHILE YOUREEON A CALLA |
| or moving closer to the base to see if the |
| sound gets louder. |
| |
| charged. |
|
|
There is noise or static on | ss#HECKENEARBY FOR ONE OFYTHEFCOMMON |
the line. | interference sources. |
| ss)F THE BASEEIS INACLOSE PROXIMITYMOF |
| microwaves, ovens, TVs, or any electrical |
| appliances, try moving it away from those |
| devices. |
| ss4RY MOVINGOTHEIDIAL PAD AWAY FROM A |
| suspected source, or try moving the |
| suspected source so it’s not between the |
| dial pad and the base. |
| If you have DSL on the same phone line, |
| be sure that you are using a DSL filter |
Dial pad does not display any Caller ID information.
sCheck to see if the call was placed through a switchboard.
sAsk your telephone company to verify your Caller ID service is current. There may be a problem with your Caller ID service.
sLet incoming calls ring at least twice before answering.
between the base and the telephone jack. |
You may obtain a DSL filter from your DSL |
service provider. |
en
26 | 27 |
