Subscription Services

Accessing Your Voice Mail Service

If you subscribe to a voice mail service, you can use your phone to access your voice mailbox.

1When there are messages waiting in your voice mailbox,

the MESSAGE WAITING Indicator on the dial pad flashes, and appears in the dial pad display.

2If you have programmed your access number into your phone (see

instructions below), simply press to access your voice mail.

Your voice mail service provider should provide you with the access number, signaling tone, and other specifics when you enroll.

One-touch Voice Mail Access

You can program your voice mail access number to the Voice Mail key on the dial pad so you can get your messages at the touch of a button. Your voice mail service provider will supply you with the access number (this may be simply a phone number).

1To edit the voice mail number, press .

2Move the cursor to select the Handset Setup menu and press .

3Move the cursor to select Edit Voice Mail and press .

4 Enter your personal access number (up to 20 digits).

If you need to have the phone wait before sending the next digits, press to insert a two-second pause in the dialing sequence.

For a longer pause, press multiple times.

P appears in the display each time you press and each pause counts as one digit.

5 Press when you are finished.

You will hear a confirmation tone.

Subscription Services

Setting Voice Mail Signaling Tone

If your message waiting indicator on your phone is not illuminating when you have waiting messages, you need to contact your service provider and ask them which type of message notification signal — either Frequency Shift Keying (FSK) or Stutter Dial Tone (SDT) — their service uses.

If your voice mail service uses an FSK message signal to alert you of a new voice mail message, you must turn off the Voice Mail Tone.

If your voice mail service uses an SDT message signal to alert you of new voice mail messages, you can leave the Voice Mail Tone on.

1To set up your cordless phone settings, press .

2Select the Global Setup menu, and then the Voice Mail Tone submenu.

3Move the cursor to set the SDT Voice Mail Tone to On or Off.

4 Press .

You will hear a confirmation tone.

Resetting the Voice Message Waiting Indicator

When you receive a new voice mail message, the

MESSAGE WAITING indicator on the top

of the dial pad flashes and the voice mail icon appears in the dial pad display.

If your message waiting light gets out of sync with your phone company’s voice messaging system, you can manually reset it back to the “No messages waiting” state.

1Press and hold PAGE on the base for five seconds. The dial pad(s) connected to the base will start to beep. Keep pressing for five seconds.

2A beep sounds and the message alert tone is reset.

en

24

25

Page 15
Image 15
Plantronics CT14 manual One-touch Voice Mail Access, Setting Voice Mail Signaling Tone