
9 Troubleshooting Problems
• Troubleshooting
The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.
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| I receive an error message | “Polaroid | PDC | 4055 | Camera | Shut down all other applications and attempt | ||||
| when | I | am | installing | Driver” does not load. | 
 | to reinstall the driver. | |||
| “Polaroid PDC 4055 Camera | 
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 | Check to see if the USB controller in your | ||||
| Driver”. | 
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 | BIOS if it is activated. Please refer to Polaroid | |
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 | website for how to active USB controller | 
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 | ||||||
| I cannot upload images to my | Connection failure. | 
 | Check all cable connections are secured. | ||||||
| computer. | 
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 | Camera Driver is not installed. | You need to install the camera driver for | |||||
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 | Windows 98SE systems. | 
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| I cannot | run the | “Polaroid | Conflict | with another | camera | If you have another camera installed on your | |||
| PDC 4055 Camera Driver”. | driver or capture device. | 
 | computer, remove it and it’s driver completely | ||||||
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 | your PDC 4055 | 
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| My | CD | Installation wizard | The auto installation file is | Go to the computer desktop. Right click | |||||
| does not work. | 
 | switched off or the  | on “My Computer”. Click “Properties”. | ||||||
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 | disconnected. | 
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 | Select “Device Manager”. Double click on | |
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 | “CD_ROM”, double click on  | 
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 | the manufacturer’s name. Click on “Settings”. | 
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 | Ensure both “Auto insert notification” and the | 
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 | “disconnect” are ticked. If you change the | 
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 | settings the computer will ask you to restart | 
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 | your PC. Click “Yes”. | 
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| I get a blurred image when | There may be a momentary | Hold your PDC 4055 camera steady until you | |||||||
| uploading my images to my | delay between | pressing the | hear a beep which indicates the exposure is | ||||||
| computer. | 
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 | Shutter button and the actual | completed. | |||||
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 | exposure. | 
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| My | PDC | 4055 | camera | Your camera may be affected by | Take out the batteries and disconnect the | ||||
| hanged and all buttons do | the electrostatic discharge. | camera from the computer for 10 seconds. | |||||||
| not work. | 
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 | Insert the battery again. | ||
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| Polaroid PDC 4055 Digital Camera User Guide | 59 | 
| www.polaroid.com | 
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PDC 4055 TL UM US Mar17.indd59
3/20/06, 10:02
