9 Troubleshooting Problems

• Troubleshooting

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

 

 

Symptom

 

Problem

 

Solution

 

 

 

 

 

 

I receive an error message

“Polaroid

PDC

4055

Camera

Shut down all other applications and attempt

when

I

am

installing

Driver” does not load.

 

to reinstall the driver.

“Polaroid PDC 4055 Camera

 

 

 

 

Check to see if the USB controller in your

Driver”.

 

 

 

 

 

 

 

BIOS if it is activated. Please refer to Polaroid

 

 

 

 

 

 

 

 

 

website for how to active USB controller

 

 

 

 

 

 

 

 

 

in BIOS

 

 

 

 

I cannot upload images to my

Connection failure.

 

Check all cable connections are secured.

computer.

 

 

Camera Driver is not installed.

You need to install the camera driver for

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows 98SE systems.

 

 

 

 

 

 

 

I cannot

run the

“Polaroid

Conflict

with another

camera

If you have another camera installed on your

PDC 4055 Camera Driver”.

driver or capture device.

 

computer, remove it and it’s driver completely

 

from your system to avoid conflicting with

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

your PDC 4055

 

 

 

 

 

My

CD

Installation wizard

The auto installation file is

Go to the computer desktop. Right click

does not work.

 

switched off or the CD-ROM is

on “My Computer”. Click “Properties”.

 

 

 

 

 

disconnected.

 

 

Select “Device Manager”. Double click on

 

 

 

 

 

 

 

 

 

“CD_ROM”, double click on “CD-R (normally

 

 

 

 

 

 

 

 

 

the manufacturer’s name. Click on “Settings”.

 

 

 

 

 

 

 

 

 

Ensure both “Auto insert notification” and the

 

 

 

 

 

 

 

 

 

“disconnect” are ticked. If you change the

 

 

 

 

 

 

 

 

 

settings the computer will ask you to restart

 

 

 

 

 

 

 

 

 

your PC. Click “Yes”.

 

 

 

I get a blurred image when

There may be a momentary

Hold your PDC 4055 camera steady until you

uploading my images to my

delay between

pressing the

hear a beep which indicates the exposure is

computer.

 

 

Shutter button and the actual

completed.

 

 

 

 

 

exposure.

 

 

 

 

 

 

 

 

 

 

My

PDC

4055

camera

Your camera may be affected by

Take out the batteries and disconnect the

hanged and all buttons do

the electrostatic discharge.

camera from the computer for 10 seconds.

not work.

 

 

 

 

 

 

Insert the battery again.

 

 

 

 

 

 

 

 

 

 

Polaroid PDC 4055 Digital Camera User Guide

59

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PDC 4055 TL UM US Mar17.indd59

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Polaroid PDC4055 manual Troubleshooting Problems