Place a Call on Hold, Answer a Second Call | Polycom 1725-36165-001

Using the Basic Features of Your SpectraLink 8020/8030 Wireless Telephone

When the call is answered, a flashing double arrow displays on the call icon tab at the top of the display, indicating that this line is in an active call with established audio connection. The softkeys for Hold, Mute and End appear to the right of the Spkr softkey.

Example:

Line 1 : [your dial number] from

[caller ID]

Spkr Hold Mute End

To reject a call:

»Press the Rej softkey to reject the call and allow the SIP server to redirect the call elsewhere, usually to voicemail.

Place a Call on Hold

Press the Hold softkey.

When a call is placed on hold, the hold icon appears and the Resm softkey displays.

Example:

Line 1 [your dial number] from

[caller ID]

Spkr Resm

Answer a Second Call

When an incoming call occurs during an active call, the handset will play the second call ringing sound until:

•the call is answered

•the first call is terminated

•the caller hangs up or

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Polycom 1725-36165-001 manual Place a Call on Hold, Answer a Second Call

Contents

User Guide Patent Information Polycom Model Numbers About this Guide Customer Support Related DocumentsIcons and Conventions Available at Contents Lock Keys Language Phone Settings End One PTT Call and Start another on a Different Charger Options Cleaning and Drying the Handset Safety Information Index Overview Indications of low battery Battery Packs Battery Pack removal and replacement Features of your SpectraLink 8020/8030 Wireless Telephone Line -Press to access additional line appearances Handset Display Call Status Icons System Icons Softkey Name Displayed during… Press to… Softkeys Follows NavOK Functions Menus Symbol menuLine menu Favorites menu Key Numeric Alpha-Numeric Numeric-Alpha Punctuation FCN menu Active mode off-hook Standby mode on-hookPush-to-talk PTT mode Handset Modes Message alert mode Configuration menu mode Headsets AccessoriesCarrying Options Config Menu Customizing your SpectraLink 8030/8030 Wireless Telephone „„„„„„„„ „„„„„„„ Setting/profile Silent Vibrate Soft Loud Custom Default settings Language Lock KeysUser Profiles Toggle options Telephone Ring Ring Settings Ring in Headset/Speaker Noise ModeKey Tones Phone Settings Push-to-Talk PTT System Info 1725-36165-001-G.doc Turn the Handset Off Turn the Handset OnChange the Language Lock the Keypad Place a Call SpectraLink 8030 Wireless Telephone onlyPlace an Emergency Call To answer a call Answer or Reject a Call Answer a Second Call Place a Call on Hold Navigate among Call Tabs Resume a Call on Hold from StandbyForward Calls Use the Nav keys Do Not Disturb reject all incoming calls Clear Forwarding on a LineClear Do Not Disturb Redial the Last Number you Dialed Adjust the Speaker Volume Change the Ring VolumeAdjust the Headset Volume Silence the Ringing Press the Cfg softkey from standby mode Open the Config MenuChange the Profile Turn on the BacklightPage Place a Second Call Place a Call from Favorites Menu Place a Call on a Different LineAnswer a Call on a Second Line Use the softkeys to save or delete the selected number Use Call LogsPress Start or the Spkr softkey to place a call Save a number from a call log to the phonebook Transfer a Call consulted Transfer a Call blind Transfer an Active Call to a Call on Hold Activate Installed Custom ApplicationsListen to Voicemail Search for a phonebook entry Use the Phonebook and Speed DialView a phonebook entry Dial phonebook number Edit a phonebook entryEnter a new name and number in the phonebook Delete a phonebook entry Assign a speed dial number Make a speed dial call User Guide SpectraLink 8020/8030 Wireless Telephone with SIP 1725-36165-001-G.doc Respond to a PTT Call Make a PTT CallEnd a Wait Period Select a Different PTT Channel Use PTT Vibrate Change the PTT VolumeTransmit on the Priority Channel End a PTT Call Subscribe to additional PTT channels Turn off PTT Charger Models Install the Charger Ascending song Charging… Charging Status Indicators Single Charger Dual Charger Quad Charger Page Cleaning and Drying the Handset User Guide SpectraLink 8020/8030 Wireless Telephone with SIP Cleaning and Drying the Handset Page Chargers and Battery Packs Safety Information Potentially explosive atmospheres Wireless Telephones Pacemakers FacilitiesHearing aids For vehicles equipped with an airbag Other medical devices Specific Absorption Rate SAR Information EU SAR peak values in W/kg Handset operation normal position Index