User’s Guide for Polycom HDX Desktop Systems

You can put the same contact in more than one group, and you can delete it from one group at a time. To move a contact from one group to another, you must delete it from the first group and add it to the second group.

Polycom HDX systems support up to 200 Favorites groups. If the system is connected to a global directory server, it can also support one of the following:

Up to 64 additional groups from the Microsoft Office Communications Server directory, which appear in the Favorites group.

Up to 200 additional distribution groups from a Polycom CMA system, which appear in the Global Directory group.

Points to note about groups:

You cannot rename a group. To change the name of a group, delete and recreate it.

When you place a call to a group, the system uses the call speed specified on the Preferred Speeds screen as the preferred call speed for placing calls.

The Sample Sites group includes Loopback entries and various Polycom regional sites that you can use to place test calls.

To create a group in Favorites:

1Press Directory on the keypad.

2 Select Options > New Group.

3 Enter a name for the group.

To delete a group from Favorites:

1From the Favorites or Directory screen, highlight the group name.

2 Press on the keypad or select Options > Delete Group.

When you delete a group, all entries in that group are deleted. If you want to keep these entries, be sure to assign them to a new group before you delete the old group.

To view or call a group:

From the Favorites screen or Directory screen, highlight the group name, then do one of the following:

To view the contacts inside the group, press the center Select button on the keypad.

To place a call to the group, press the Call button on the keypad. Depending on how your system is configured, it attempts to call the group using a pre-defined list of call types. Contact your system administrator for more information.

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Polycom, Inc.

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Polycom 3725-26470-004/A manual Select Options New Group, Points to note about groups

3725-26470-004/A specifications

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The Polycom 3725-26470-004/A is designed with ease of use in mind. It features a simple and intuitive interface, making it accessible for users of all technical abilities. The device comes with a large, backlit display that provides visibility of calls, contacts, and meeting information even in low-light environments. Quick access buttons allow users to initiate calls, adjust volumes, or mute their microphone with ease.

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