User’s Guide for Polycom HDX Desktop Systems

Using Avaya Network Features with Video Calls

Depending on how your system is configured, you might be able to use Avaya® telephony network features such as call forwarding, transferring calls, and adding additional sites in an audio-only conference.

To activate call forwarding:

1Make sure that the Polycom system is not in a call.

2From the Place a Call screen on the Polycom system, dial the Feature Access Code provided by the Avaya Communication Manager administrator, followed by the E.164 extension of the system to which you want to forward the calls. For example, dial *22016 if *2 is the Feature Access Code and 2016 is the system E.164.

3Wait for confirmation beeps.

To deactivate call forwarding:

1From the Polycom system Place a Call screen, dial the Feature Access Code provided by the Avaya Communication Manager administrator. For example, #2 if #2 is the Feature Access Code for disabling call forwarding.

2Wait for confirmation beeps.

To transfer a call:

1 While in a call, press on your Polycom system keypad to access the tone pad.

2Press Select to activate flash hook. The first far-site system is placed on hold.

3Wait for a dial tone, and then dial the extension of the far-site system to which you want to transfer the call. The call connects both audio and video between the local system and the second far-site system. The first far-site system is still on hold.

4Hang up the near-site system. The two far-site systems are now connected in a call with audio and video, if the capabilities are present.

To add a system to a call:

1 While in a call, press on the Polycom system keypad to access the tone pad.

2Press Select to activate flash hook. The far-site system is put on hold.

3Wait for a dial tone, and then dial the extension of the system that you want to add to the call.

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Polycom, Inc.

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Polycom 3725-26470-004/A manual Using Avaya Network Features with Video Calls
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3725-26470-004/A specifications

The Polycom 3725-26470-004/A is a versatile and highly effective conference phone designed to enhance communication in professional environments. Known for its robust audio quality and user-friendly interface, this device has become a staple in conference rooms, huddle spaces, and executive offices around the globe.

One of the key features of the Polycom 3725-26470-004/A is its exceptional sound quality. Equipped with Polycom's patented HD Voice technology, it delivers crystal-clear audio that allows every participant to be heard distinctly, even in larger spaces. This is crucial for maintaining clarity and engagement during meetings. The device includes advanced microphone technology, providing 360-degree coverage to capture voices from all angles, ensuring that no one is left out of the conversation.

The Polycom 3725-26470-004/A is designed with ease of use in mind. It features a simple and intuitive interface, making it accessible for users of all technical abilities. The device comes with a large, backlit display that provides visibility of calls, contacts, and meeting information even in low-light environments. Quick access buttons allow users to initiate calls, adjust volumes, or mute their microphone with ease.

Integration capabilities are another notable aspect of the Polycom 3725-26470-004/A. It is designed to work seamlessly with various unified communication platforms, including Microsoft Teams, Zoom, and Skype for Business. This flexibility allows organizations to incorporate the device into their existing communication infrastructure with minimal hassle.

The build quality of the Polycom 3725-26470-004/A is also impressive. It boasts a sleek, professional design that fits well with modern office aesthetics. The materials are durable, ensuring that the device can withstand the rigors of daily use in a busy work environment.

Power options for the Polycom 3725-26470-004/A include both a traditional AC power supply and Power over Ethernet (PoE), giving users greater flexibility for placement without the need for additional power outlets.

Overall, the Polycom 3725-26470-004/A stands out as a top choice for businesses seeking a reliable, effective, and feature-rich conference phone solution. Its blend of superior audio quality, user-friendly design, and extensive integration capabilities makes it an invaluable tool for enhancing communication and collaboration in any professional setting.
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