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Polycom EX, FX, VS4000, EX4000, FX4000, VS4000 The Deployment Process

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Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000

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The Deployment Process

The diagram below summarizes the tasks involved in the

deployment process. This chapter assumes that the appropriate

products have been ordered, and that you have done the

appropriate predeployment tasks.

Figure 4-1. The Deployment Process

This chapter discusses installing and configuring endpoints.

Identify the site's

communication needs

Determine the site's...

Network topology

Bandwidth

requirements

Policies

Dial plan (includes

services plan)

Install PathNavigator and

configure it without

configuring MGC services

and DID

Install MGCManager and

use it to configure MGC

In PathNavigator, configure

MGC services and DID

Install GMS with GDS

Install WebCommander

Configure GMS and

WebCommander

Install and configure

endpoints

Place test calls:

IP to IP

IP to ISDN

ISDN to IP

ISDN to ISDN

Pre-deployment Deployment Post-deployment

Contents

Main Trademark Information Contents Chapter 1 - About this Manual ................................................1 Chapter 2 - Technical Information.......................................... 11 Chapter 3 - Before You Deploy.............................................. 47 Chapter 4 - Installing Videoconferencing Systems.................. 77 Chapter 5 - Supporting Advanced Users................................ 97 Chapter 6 - Testing and Troubleshooting ............................. 109 Page List of Figures Page List of Tables Page About this Manual Conventions Used in this Manual Glossary Page Page Page Page Page Page Page Page Page System Descriptions Technical Specifications The following table describes the network interfaces available. ViewStation EX, ViewStation FX, and VS4000 are Cisco AVVID certified. The following table lists the supported video standards. The following table gives information about the video signal formats. The following table gives electrical specifications for the video inputs and outputs. The following table gives camera and display information. The following table gives electrical specifications for the audio inputs and outputs. The following table gives information about audio features. The following table gives information about multipoint calling. The following table gives information about the systems user interfaces. RS-232 Interface Page Quad BRI Network Interface Module Indicators on the Quad BRI Network Interface Module Page NT-1 Information ISDN Switches Automatic Quad BRI Software Update PRI Network Interface Module for ViewStation FX and VS4000 Indicators on the PRI Network Interface Module Page PRI Cabling Channel Selection PRI E1 Channel Information Dedicated Full PRI T1 or E1 Line V.35/RS-449/RS-530 Network Interface Module Indicators on the V.35/RS-449/RS-530 Network Interface Module V.35/RS-449/RS-530 Cabling Page Page Page Page Page Serial Interface Control Signals State Machine Page Page Page Page Crypto Resync Other Elements of a Typical Deployment Page Before You Deploy Predeployment Overview The diagram below gives an overview of the tasks involved in predeployment planning. Video Network Security Best Practices Predeployment Planning LAN/WAN Considerations Capacity Planning Call Processing Considerations Gatekeeper Identifier Default Gatekeeper Call Routing Mode Developing the Dial Plan Page Services Administration, Policies, and Routing Network Topology Neighbor gatekeepers Addressing Zones and Zone Prefixes Entity Addressing Rules for Assigning Prefixes and Numeric Aliases ISDN Requirements ISDN PRI The PRI T1 needs to be provisioned for the ViewStationFX and VS4000 systems as follows: Determining Usage PBX Network Configuration ISDN BRI Integrators Reference Manual for ViewStation EX, ViewStation FX, and VS4000 66 www.polycom.com Figure 3-2. Network Configuration (No PBX) Page DCP (Digital Communication Port) On Lucent Definity ECS Network Configuration Configuration Page Page Site Considerations When you select a site for videoconferencing equipment, consider the following factors: Page Predeployment Worksheet Page Page Page Integrators Reference Manual for ViewStation EX, ViewStation FX, and VS4000 78 www.polycom.com The Deployment Process Pre-deployment Deployment Post-deployment This chapter discusses installing and configuring endpoints. Figure 4-1. The Deployment Process Installation Procedures Installing Network Interface Modules Quad BRI Network Interface Module NT-1 Device Cables Used with the Quad BRI Network Interface Module Installing a PRI Network Interface Module External Power Supply Channel Service Unit ADTRAN Atlas 800 Plus E1 Module Page Page Installing a V.35/RS-449/RS-530 Network Interface Module Cables Used with the V.35/RS-449/RS-530 Network Interface Module Page Page Network Configuration On a PRI T1 Network: Configuring the CSU Firewall and NAT Issues Configuring the System to Operate Behind a Firewall Configuring the System to Operate Behind a NAT Connecting the System to a PC Connecting the PC to the LAN Through the ViewStation EX, ViewStation FX, or VS4000 Page Connecting the System to a PC off the LAN Page Placing Test Calls Page Multiple-Monitor Mode Page Page Page Page Page Page RS-232 Interface RS-232 Control Mode RS-232 Pass-Thru Mode Flow Control Configure the System for RS-232 Operation Command Line Interface (CLI) Page Testing and Troubleshooting Indicator Lamps Indicator Lamps on the PRI Network Interface Module Indicator Lamps on the Quad BRI Network Interface Module Indicator Lamps on the V.35/RS-449/RS-530 Network Interface Module Fault Isolation The following table lists symptoms, causes, and corrective actions for equipment malfunctions. ISDN Error Codes Page Page Page Page Page Page A System Interoperability Page The ViewStation EX, ViewStation FX, and VS4000 can work with the following non-Polycom MCUs: The ViewStation EX, ViewStation FX, and VS4000 can work with the following NATs and firewalls: B ViewStation Series Cables The following tables list cables for systems in the ViewStation family. Board Room and Custom Room Systems Page Page Medium and Large Room Systems Page Small Room Systems Page Page Safety and Legal Notices Important Safeguards License Restrictions Limitation of Remedies and Damages Index A B C D E F G I J L M N Q R S T U W