TROUBLESHOOTING
EATONPowerware®9125 Two-in-One UPS (2500/3000 VA) User’s Guide S164201374Rev D
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64

Table11. Troubleshooting Guide

Alarmor Condition PossibleCause Action
The indicatoris not
on;the UPS does not
μThepower cord is not
connectedcorrectly.
Checkthe power cord connections.
;
start. Thewall outlet is faulty. Havea qualified electrician test and repair the outlet.
Themain utility breaker is off. Verifythat the main utility breaker is on.
Theremote emergency
power-off(REPO) switch is
active.
Resetthe REPO switch and restart the UPS.
TheREPO connector is missing. Verifythat the REPO connector is installed on the rear
panel.
The indica
t
oris
flashing;power is not
availableat the UPS
outputreceptacles.
μTheUPS is in Standby mode. Pressthe On button to supply power to the connected
equipment. |
TheUPS operates
normally,but some or all
ofthe protected
equipmentis not on.
Theequipment is not connected
tothe UPS correctly.
Verifythat the equipment is plugged into the UPS
receptacles.
Forhardwired models, contact a qualified electrician to
checkconnections to the power source.
Theoutput receptacle circuit
breaker(if applicable) is open.
Checkthe load. Disconnect faulty load equipment. Wait
severalminutes before resetting the UPS circuit
breaker.
Oneof the load segments has
beenturned off through the
powermanagement software.
Reactivatethe segment with the software.
TheUPS does not
providethe expected
backuptime.
Thebatteries need charging or
service.
Plug
t
heUPS in
t
oa power ou
t
le
t
(applyu
t
ili
t
ypower on
hardwiredmodels) for 24 hours to charge the batteries.
Aftercharging the batteries, press and hold the
buttonfor 3 seconds; then check the indicator.
Ifthe indicatoris still flashing, see “Replacing
Batteries”on page 52.
Intermittentaudible
alarm
Battery TheUPS is on battery (see
“BatteryMode” on page 39 for
moreinformation).
TheUPS is powering the equipment with battery power.
Checkthe bar graph indicators for available battery
capacityand prepare your equipment for shutdown.
Warning- Low Battery
Three-minutebattery warning. Threeminutes or less of battery power remains
(dependingon load configuration and battery charge).
Saveyour work and turn off your equipment.