TROUBLESHOOTING

Service and Support

If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a UPS technical representative.

United States: 1-800-356-5737 or 1-919-870-3149

Canada:1-800-461-9166 ext 260

All other countries: Call your local service representative

Please have the following information ready when you call the Help

Desk:

SModel number

SSerial number

SVersion number (if available)

SDate of failure or problem

SSymptoms of failure or problem

SCustomer return address and contact information

If repair is required, you will be given a Returned Material Authorization (RMA) Number. This number must appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper packaging are not covered under warranty. A replacement or repair unit will be shipped, freight prepaid for all warrantied units.

NOTE For critical applications, immediate replacement may be available. Call the Help

Desk for the dealer or distributor nearest you.

66EATON Powerware® 9125 Two-in-One UPS (2500/3000 VA) User’s Guide S 164201374 Rev D www.powerware.com

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Powerware 2500 manual Service and Support

2500 specifications

The Powerware 2500 is a robust uninterruptible power supply (UPS) designed to meet the power protection needs of critical infrastructure in various environments. This industrial-grade UPS is particularly renowned for its reliability, scalability, and versatility, making it a preferred choice for data centers, telecommunications, and healthcare facilities.

One of the most notable features of the Powerware 2500 is its high efficiency. With an efficiency rating often exceeding 95%, the UPS minimizes energy consumption and operational costs, positioning itself as an environmentally friendly solution. This is especially crucial for organizations seeking to reduce their carbon footprint while ensuring continuous power supply.

The Powerware 2500 utilizes advanced technologies such as double-conversion online design, which ensures that connected equipment receives a consistent and clean power supply regardless of input voltage fluctuations or outages. This technology effectively isolates critical loads from grid disturbances, enhancing the reliability of sensitive electronics and critical operational tasks.

Another key characteristic of the Powerware 2500 is its scalability. Designed with modular capabilities, it allows businesses to easily expand their power protection solutions as their requirements grow. This feature ensures that organizations are not forced to invest in a completely new system, ultimately saving time and capital.

The Powerware 2500 also features an intuitive graphical user interface, which simplifies system management and monitoring. Users can view real-time status updates, access performance metrics, and configure settings with ease, reducing the burden on IT staff. Additionally, remote management capabilities enable administrators to monitor the UPS from any location, further enhancing operational efficiency.

Moreover, the Powerware 2500 includes comprehensive safety features. It is equipped with automatic battery tests, overload protection, and short-circuit protection to safeguard both the UPS and the connected loads. The advanced battery management system extends battery life by optimizing charging cycles and reducing wear.

Ultimately, the Powerware 2500 stands out as a top-tier UPS solution that marries advanced technology with practical features. Its combination of high efficiency, reliability, scalability, and user-friendly management makes it an ideal choice for organizations requiring a robust power protection solution. With the ability to adapt to changing power needs while ensuring the safety of critical operations, the Powerware 2500 continues to be an essential component in the infrastructure of various industries.