C H A P T E R 7

TROUBLESHOOTING

The Prestige UPS is designed for durable, automatic operation and also alerts you whenever potential operating problems may occur. Use the following troubleshooting chart to determine the UPS alarm condition.

Indicator Legend

Unlit

Amber

Green

Flashing

Condition

Possible Cause

Action

 

 

 

UPS does not turn on.

UPS is not plugged in.

Plug UPS into working outlet.

 

 

 

 

Dead wall socket.

Test wall socket, repair as required.

UPS circuit breaker is tripped.

Reduce load, then reset breaker. If you are using a PowerPass, reset the breaker using a pencil through the circuit breaker (CB1) access hole.

 

PowerPass circuit breaker is

Reset breaker.

 

tripped.

 

 

 

 

Load does not turn on.

UPS has not been activated.

Press the Output On button for one

 

 

second, then release.

 

 

 

UPS beeps occasionally.

Normal operation.

None. UPS is protecting your equipment.

 

 

 

UPS circuit breaker trips.

Load fault.

Check the load.

 

 

Disconnect faulty load equipment.

 

 

Wait several minutes before resetting the

 

 

UPS circuit breaker. If you are using a

 

 

PowerPass, reset the breaker using a

 

 

pencil through the circuit breaker (CB1)

 

 

access hole.

 

 

Restart the load.

 

 

 

Powerware® 9 Prestige Series User’s Guide (600 VA - 1800 VA) : www.powerware.com

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