Troubleshooting

Condition

Possible Cause

Action

 

UPS internal temperature is too

Shut down the UPS. Clear vents. Remove

 

high. The alarm beeps and the

any heat sources. Wait approximately

OVERTEMP

UPS switches to Bypass mode

5 minutes and retry.

 

for approximately 10 minutes,

Contact your service representative if

 

allowing the UPS to cool down.

condition persists.

 

Weak battery while in Normal

Allow the battery to charge for 24 hours,

 

mode. The alarm beeps.

then retest. Have batteries replaced if

 

 

condition persists.

BATTERY

Battery breaker is open (O).

Verify that the battery circuit breaker is in

 

 

 

the ON ( ) position.

 

Battery cabinet is not properly

Verify that the battery cords are

 

connected to the UPS.

connected.

 

Weak battery while in Bypass

This usually indicates that the batteries

 

mode.

need replacing or the UPS requires service.

 

 

Contact your service representative.

BATTERY

Self Test failure. UPS internal problem.

SELF TEST

The UPS may switch to Bypass mode, depending on the circumstances.

Reset the UPS by pressing the Output On button until the alarm beeps.

Contact your service representative if condition persists.

Resetting the UPS

To reset the UPS while an alarm condition is present, press the

Output On button until the UPS alarm beeps.

Silencing the Alarm

To silence the alarm for an existing fault, press and hold the Output On button for one second. The alarm becomes quiet.

If UPS status changes, the alarm beeps, overriding previous alarm silencing. Press the Output On button again to silence the alarm.

Powerware® 9 Prestige Series User’s Guide (600 VA - 1800 VA) : www.powerware.com

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