Appendix
6.Highlight the ConnectUPS Web/SNMP Card IP address to select the individual card. Click Modify and enter the Superuser name and password. Repeat this step for each card that will be upgraded.
7.Select Open next to Filename and select the binary upgrade file that was previously downloaded or otherwise received and copied to the PC.
Select Upgrade to start the process. After the process starts, do not cancel or interrupt the upgrade process. Otherwise, the ConnectUPS Web/SNMP Card receives a corrupted image, preventing the card from operating correctly.
8.When the Upgrade Utility completes, exit the program by selecting Quit and then answering Yes to the confirmation.
Service and Support
If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a UPS technical representative.
In the United States: | |
Europe, Middle East, Africa: | |
Asia: | |
Australia: |
Please have the following information ready when you call the Help Desk:
:Model number
:Serial number
:Version number (if available)
:Date of failure or problem
:Symptoms of failure or problem
:Customer return address and contact information
34 | ConnectUPSZ Web/SNMP Card (X and BD Models) User’s Guide : Rev A www.powerware.com |