Commonly Asked
Technical Support Questions
Problem/Symptom Question | Possible Solution/Answer | Chapter in User's |
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| Guide |
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How do I know if the | If either the Domain or Station Type | 4 |
Ethernet Adapter is using the | rotary switch have been overridden |
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the settings on the switch or | by the configuration software, the |
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the settings set by the | yellow override LED, located on the |
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configuration software? | back side of the unit, will illuminate. |
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I can't configure the Ethernet | 1. Verify that the terminal session is | 5 |
Adapter locally via the serial | set to 9600 8N1. |
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port. | 2. Verify that you are using a |
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TheLink LED does not | 1. Verify that both the Ethernet | 4 |
illuminate when I plug a | Adapter and the |
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cable between the Ethernet | device are powered up. |
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Adapter and another | 2. If you are connecting the Ethernet |
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| Adapter to a device with a standard |
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| Ethernet port, confirm that you are |
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| using a standard 10BaseT cable. If |
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| you are connecting to a hub, confirm |
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| that you are using a 10BaseT cross- |
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| over cable. |
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| 3. Test your 10BaseT cable on |
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| another connection to ensure that the |
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| cable is not defective. |
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| 4. The Link LED is affected by |
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| activity as well as link integrity. The |
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| LED will blink when the Ethernet |
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| Adapter transmits packets over its |
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| unit is operating properly, you should |
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| expect the Link LED to generally be |
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| a steady green but also blink |
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| occasionally. |
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How can I tell when the | 1. Check to make sure that the | 4, 9 |
Ethernet Adapter is | yellow Station synch LED is on. |
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synchronized to my Access | 2. Check the Ethernet Adapter |
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Point? | Statistics Menu to see the Master |
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| Name of the unit to which the |
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| Ethernet Adapter is synchronized. |
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