Chapter 9: Troubleshooting the netpad

General Troubleshooting Tips

9.1 General Troubleshooting Tips

You should read this chapter if you have any questions or experience problems using your netpad.

9.1.1 Times Aren’t Correct In The Time Program

This is likely to be because of “daylight saving” or “summer time” settings (where clocks are put forward for the summer months).

The dates that clocks are set to change vary from country to country, and sometimes even within a country; some countries do not use summer times at all. Therefore, the netpad clock will not change automatically on the date that the clocks change. You will need to make sure that each zone is set to use its “summer time” setting when the clocks change in those countries.

9.1.2 If You Forget Your Password

If you forget the machine password, you will not be able to use the netpad until you perform a “hard reset”. All the files on the internal disk will be lost and cannot be retrieved.

9.1.3 The netpad Doesn’t Turn On/Off

If the netpad doesn’t seem to turn on:

Check the screen contrast to make sure it isn’t set too low.

Recharge the main battery. If you continue to use the netpad when the main battery is low, it will eventually not have enough power and the netpad will switch off. You will not be able to switch it on again until you place the netpad in the docking station to recharge the battery or replace the main battery with a charged one.

If the netpad doesn't seem to turn off:

Check the automatic switch off time using the Power icon from the Control Panel.

Psion Teklogix netpad Win CE 4.1 User Manual

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