Chapter 9: Troubleshooting the netpad

How To Reset The netpad

9.1.4 How To Reset The netpad

If you find that you cannot exit a program normally, right-click on the taskbar and select Task Manager from the context menu. Select the task that appears to be unresponsive and click on the End Task button.

If this does not work, or if your netpad appears to have “locked up”, you can always perform a “soft reset”. This should restart your netpad while preserving most of your information.

It is worth trying a soft reset if the keys on the netpad do not appear to respond, or if the netpad appears to switch on and you are sure that the batteries are good, but the screen is otherwise blank.

To perform a soft reset:

gently press the stylus onto the reset switch. This is located inside the Card Slot door cover to the side of the MMC slot.

Card Slot Door Latch

MMC Card

Reset

Button

After a soft reset, any changes to open files will be lost. Your other files on the internal disk will almost always be safe.

It is possible (although unlikely) that a program failure causes the reset to lose the information on the Internal disk; it could even prevent the reset from working at all. If this happens, you will have to perform a “hard reset”.

To perform a hard reset:

1.Remove the netpad from the docking station.

2.Remove the main battery.

3.Press and hold down the On/Off button (on the top of the unit).

94Psion Teklogix netpad Win CE 4.1 User Manual