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Psion Teklogix netpad Win CE 4.1 7.4.2.2Getting Help, 7.4.2.3What Information Do I Need

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Chapter 7: Configuring Communications

Setting Up Your netpad

2.A modem.

You will need a modem to connect your netpad to the telephone net- work. You can use the following types of modem with your netpad:

•Standard external PC modems.

•Internal radio modem (GSM variant), see “GSM/GPRS Modem Config- uration” on page 68 for details.

•Infrared-enabled mobile phones with built-in modems.

3.A telephone connection.

If you are using a standard external modem, you will need to connect your modem to a telephone socket. If you are using a mobile phone, your network operator will need to enable your SIM (Subscriber Iden- tity Module) card so that you can make fax and data calls on your phone. If your phone has been enabled for fax and data calls, you should have two extra phone numbers. Contact your network operator if you are unsure whether your phone's SIM card is ‘data-enabled’.

7.4.2.2Getting Help

If you are having connection problems, you can find information about connecting using specific service providers, modems or mobile phones on our web site at www.psion.com/mobile.

7.4.2.3What Information Do I Need?

Before you can set up your netpad, you will need to find out some information about your modem and your Internet e-mail account by:

•Checking any documentation your ISP supplied about your Internet account, or contacting your network administrator at work.

•Checking your ISP’s web site for technical support.

•Contacting your ISP by e-mail or phone for technical support.

•Checking the Psion Teklogix web site at www.psion.com/mobile for details of worldwide ISPs and to use the ISP configuration wizard.

Psion Teklogix netpad Win CE 4.1 User Manual

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Contents

netpad Win CE User Manual ISO 9001 Certified Quality Management System © Copyright 2003 by Psion Teklogix Inc., Mississauga, Ontario Return-To-FactoryWarranty Service Support Services Disclaimer Page Approvals and Safety Summary Chapter 1: Introduction Chapter 2: Getting Started Chapter 3: Docking Station Chapter 4: Configuring The netpad Chapter 5: Files, Folders, and Programs Chapter 6: Connecting netpad To A PC Chapter 7: Configuring Communications Chapter 8: netpad Accessories Chapter 9: Troubleshooting the netpad Appendices Appendix A: Support Services And Worldwide Offices Index Page APPROVALS AND SAFETY SUMMARY Page FCC INFORMATION FOR THE USA FCC D CE MARKING R&TTE DIRECTIVE 1999/5/EC FCC INFORMATION TO THE USER IMPORTANT SAFETY INSTRUCTIONS EMISSIONS INFORMATION FOR CANADA INFRARED DEVICE SAFETY 1 LED P INTEGRATED SCANNER SAFETY BATTERY SAFETY PRECAUTIONS LITHIUM-ION BATTERY SAFETY PRECAUTIONS Page Page Page Page 1.1 About This Manual 1.2 Text Conventions 1.3 Applications Installed On The netpad 1.3.1 About ActiveSync 1.4 Caring For The netpad Screen Charging Backup Battery Drop Rating IP Rating Operating Temperature Storage Temperature Humidity 1.5 Additional Programs And Third Party Applications Page Page Page 2.1 Features Of The netpad Figure 2.1 netpad Front Figure 2.2 Back Of netpad Figure 2.3 Scanner Location 2.2 Preparing The netpad For Use 2.2.1 Fitting The Antenna Figure 2.4 Antenna Insertion And Removal 2.2.2 Use Of The Soft Belt Holster Figure 2.5 Insertion Of netpad In Holster Figure 2.6 Holster Position On Body 2.2.3 Power Management 2.2.3.1Fitting The Battery Figure 2.7 Battery Insertion 2.2.3.2Charging The netpad Battery Pack 2.2.3.3How Do I Check The Battery Power 2.2.3.4Changing Battery Packs 2.2.3.5Prolonging Battery Life 2.2.3.6Internal Backup Battery 2.2.4 Multimedia Cards 2.2.4.1Inserting And Removing An MMC Figure 2.8 MMC Slot Location 2.2.5 Installing And Removing The SIM Card Figure 2.9 Location Of SIM Card And MMC 2.2.5.1Inserting The SIM Card Figure 2.10 Insertion Of SIM Card 2.2.5.2Removing The SIM Card Figure 2.11 Removal Of SIM Card 2.3 Turning On And Off 2.4 Finding And Using The Stylus 2.6 How To Reset The netpad Figure 2.12 Reset Button Location 2.7 The Scanner Figure 2.13 Scanner Location 2.8 First Steps 2.8.1 Navigating Between Files And Folders 2.8.2 Starting Programs 2.8.3 Programs And Files 2.8.4 Entering Information 2.8.5 Using Menus 2.8.6 Using Dialogues 2.8.6.1Dialogue Buttons 2.8.7 Copying Information Between Programs Page Page Page 3.1 Using The Docking Station 3.1.1 Docking Station Figure 3.1 Docking Station Features 3.1.2 Communications Settings CONFIGURING THE NETPAD Page 4.1 Things To Do First 4.1.1 Screen Rotation 4.1.2 Entering Owner and Password Information 4.1.3 Setting The Time, Date And Time Zone 4.2 Things To Do Next 4.2.1 Setting Up ActiveSync 4.2.1.1Partnerships 4.2.1.2Connecting With Infrared (IrDA) 4.2.1.3Connecting With Ethernet (802.11) 4.2.2 Connecting netpad To The PC Using ActiveSync Backing Up To A PC 4.2.3 Backing Up To Multimedia Cards Restoring Files From A Backup 4.2.4 Exploring The Control Panel 4.2.5 Securing Your Information FILES, FOLDERS, AND PROGRAMS Page 5.1 Introduction 5.2 Moving Around 5.3 Opening Files, Folders And Programs How can I see which programs are open 5.4 Closing Programs/Files 5.5 Creating New Folders 5.5.1 Creating New Files What names can I use for my files & folders 5.6 Start Menu - Documents 5.7 Changing File Attributes 5.8 Managing Folders 5.9 Checking Memory Use 5.9.1 What Happens When Memory Is Full 5.9.2 Additional Memory And Programs CONNECTING NETPAD TO A PC Page 6.1 Introduction 6.2Using ActiveSync 6.3 Getting Help 6.3.1 Where Can I Find More Help 6.3.2 Tips On Using ActiveSync Help 6.4 Working With Your Files 6.4.1 Looking At Files On Your netpad 6.4.2 Copying A File Using Drag And Drop 6.4.3 Copying A File Using Copy And Paste 6.4.4 Opening netpad Files From Your PC 6.5.1 Performing Your First Backup 6.5.2 Performing Regular Backups 6.6 Synchronizing Your netpad 6.6.1 What Is Synchronization 6.6.2 Synchronizing Your netpad 6.6.2.1Creating The Partnership Page 6.6.3 Using An Existing Partnership Page CONFIGURING COMMUNICATIONS Page 7.1 Introduction 7.2 802.11 Radio Configuration Page Page 7.3 GSM/GPRS Modem Configuration Page Page Page Page Page Page 7.4 Internet And E-MailSettings 7.4.1 Overview 7.4.1.1Using The Internet On netpad 7.4.1.2Using E-mailOn netpad Connecting By Telephone Line To A Remote Mailbox 7.4.1.3Types Of E-mailAccount Personal Dial-upAccount Remote (e.g. Office) E-mailAccount Web-based E-mailAccount 7.4.1.4If You Don’t Have An Internet/E-mailAccount 7.4.1.5Glossary Of Terms 7.4.2 Setting Up Your netpad 7.4.2.1How To Use Internet Explorer/Inbox 7.4.2.2Getting Help 7.4.2.3What Information Do I Need Information Checklist Write It Here Table 7.2 ISP Additional Information 7.4.3 Setting Up E-mailOn netpad 7.4.3.1Connecting The Modem 7.4.3.2Setting Up Dialling 7.4.3.3Setting Up The Internet Service 7.4.3.4Setting Up The Modem 7.4.3.5Setting Up The E-mailProgram NETPAD ACCESSORIES Page 8.1 Introduction 8.2 Accessory Product List ACCESSORY PRODUCTS DOCKING STATION ITEMS BATTERIES AND CHARGERS CARRYING CASES CABLES MISCELLANEOUS 8.3 The In-vehicleDocking Station TROUBLESHOOTING THE NETPAD Page 9.1 General Troubleshooting Tips 9.1.1 Times Aren’t Correct In The Time Program 9.1.2 If You Forget Your Password 9.1.3 The netpad Doesn’t Turn On/Off 9.1.4 How To Reset The netpad 9.1.5 Can’t Place The netpad In The Docking Station 9.2.1 Tips When Installing ActiveSync 9.2.2 Basic Troubleshooting For Your netpad 9.2.3 Basic Troubleshooting For Your PC 9.2.4 Device Conflicts Page 9.2.5 Fax/Modem On COM 1/2/3/4 9.2.6 Temp Folder Page 9.3.1 Basic Troubleshooting For Synchronization Problems 9.3.2 Other Things To Try SUPPORT SERVICES AND WORLDWIDE OFFICES A.1 Technical Support A.2 Product Repairs A.3 WORLDWIDE OFFICES A.3 W A.4 WORLDWIDE WEB A.4 W