Chapter 9: Troubleshooting the netpad
Basic Troubleshooting For Your netpad
9.2.2 Basic Troubleshooting For Your netpad
1.Close down all applications. To see all active programs, look on the taskbar. Each program running will have a button. The programs can be activated then closed normally, or if necessary, you can
2.Check that the PC Connection setting in the Control Panel is enabled and set to the correct serial port. Note that a partnership must already exist for the Infrared port to use ActiveSync correctly.
3.Perform a soft reset on the netpad.
9.2.3 Basic Troubleshooting For Your PC
1.Close down any other open applications in Windows.
2.If you have a laptop:
•Make sure you have no PC Cards (PCMCIA cards) plugged in.
•Most laptops have
•If your PC has an Infrared port, make sure it is disabled and your serial/COM ports are enabled. Psion Teklogix can support you with any of these issues. Check the laptop’s manual or contact the manufacturers support department to get these issues rectified.
3.The ActiveSync Connection server icon is in the bottom
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Psion Teklogix netpad Win CE 4.1 User Manual | 97 |