Problem

Solution

 

 

 

 

 

 

 

 

 

 

Receiving calls

Check that the phone is turned on.

 

Check that the ringer is loud enough.

 

Rotate or fully extend the appropriate

 

antenna.

 

 

 

 

 

In Globalstar satellite mode, be sure

 

that the satellite antenna has a clear

 

view of the sky.

 

 

 

 

 

Check that you selected the correct

 

service mode:

 

 

 

 

 

Globalstar: Press and hold *

 

to

 

 

 

 

 

display the mode menu, and press

 

abc 2

for Globalstar.

 

 

 

 

 

Cellular: Press and hold

*

 

to

 

 

 

 

 

display the mode menu, and press

 

def 3

for Digital or ghi 4

for Analog.

 

Remove all service providers from the

 

Prohibited List (see Erasing from

 

Prohibited List, page 48).

 

 

 

 

 

Check the signal strength indicator.

 

Check that the security module is

 

properly installed. If the security

 

module was removed, turn the phone

 

off and on.

 

 

 

 

 

 

 

 

 

Losing calls

In Globalstar satellite mode, be sure

 

that your satellite antenna is pointing

 

straight up when placed next to your

 

head and when using the keypad or

 

viewing the screen.

 

 

 

 

 

In Globalstar satellite mode, be sure

 

that the satellite antenna has a clear

 

view of the sky.

 

 

 

 

 

Rotate or fully extend the appropriate

 

antenna.

 

 

 

 

 

Check the signal strength indicator.

 

 

 

 

 

Remembering your lock code

Contact your satellite or cellular

or PIN (personal

service provider for the lock code for

identification number)

the Security menu or phone lock

 

feature.

 

 

 

 

 

Contact your cellular service provider

 

for the PIN used to make analog calls.

 

 

 

 

 

 

 

Troubleshooting

65

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Image 73
Qualcomm GSP-1600 manual Abc