65
Troubleshooting
Receiving calls ■Ch eck that the phone is turned on.
■Check that the ringer is loud enough.
■Rotateor f ully extend the appropriate
antenna.
■In Globalstar satellitemode, be sure
that the satellite antennahas a clear
view of the sky.
■Check that you selected the correct
service mode:
Globalstar: Press and hold to
display themode menu, and press
for Globalstar.
Cellular: Press and hold to
display themode menu, and press
for Digital or for Analog.
■Remove all service providers from the
Prohibited List (see Erasing from
Prohibited List, page 48).
■Check the signal strength indicator.
■Check that the security module is
properly installed. If the security
module was removed, turn the phone
off and on.
Losingcalls ���In Globalstar satellitemode, be sure
thatyour satellite antenna is pointing
straightup when placed next to your
head and when using the keypador
viewing the screen.
■In Globalstar satellitemode, be sure
that the satellite antennahas a clear
view of the sky.
■Rotateor f ully extend the appropriate
antenna.
■Check the signal strength indicator.
Remembering your lock code
or PIN (personal
identification number)
■Contact your satelliteor cellular
service provider for the lock code for
the Security menu or phone lock
feature.
■Contact your cellularservice provider
for the PINused to make analog calls.
Problem Solution
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