Troubleshooting, Problem Solution | Radio Shack 43-3857 instruction

TROUBLESHOOTING

If your phone is not performing to your expectations, please try these simple steps first.

Problem	Solution
The CHARGE/IN USE	Make sure the AC adapter is plugged into the base and wall
The CHARGE/IN USE	outlet.
LED won’t illuminate	outlet.
LED won’t illuminate
when the handset is	Make sure the handset is properly seated on the base.
placed on the base.	Make sure the charging contacts on the handset are clean.
	Make sure the charging contacts on the handset are clean.
	Move the handset and/or base to a different location away from
The audio sounds weak	metal objects or appliances and try again.
	metal objects or appliances and try again.
	Press CH/DELETE in the Talk mode to help eliminate
and/or scratchy.	Press CH/DELETE in the Talk mode to help eliminate
and/or scratchy.	background noise.
	background noise.
			Troubleshooting
	Make sure that the handset is not too far from the base.		Troubleshooting
	Make sure that the handset is not too far from the base.
	Check both ends of the telephone line cord.

Can’t make or receive	Make sure the AC adapter is plugged into the base and wall
Can’t make or receive	outlet.
calls.	outlet.
calls.	Disconnect the AC adapter for a few minutes. Then reconnect it.


	Make sure that the handset is not too far from the base.
	The battery pack may be weak. Charge the battery for 24
The handset doesn’t ring	hours.
	hours.

or receive a page.	The handset may be too far from the base unit.
	Place the base unit away from appliances or metal objects.
	Keep the handset away from microwave ovens, computers,
	remote control toys, wireless microphones, alarm systems,
Severe noise	intercoms, room monitors, fluorescent lights, and electrical
interference.	appliances.
	Move the base to another location or turn off the source of
	interference.
	The handset was picked up before the second ring.
The Caller ID does not	The call was placed through a switch board.
display.
display.	Call your local telephone company to verify your Caller ID
	Call your local telephone company to verify your Caller ID
	service is current.
The answering system	Make sure the base unit is plugged in.
does not work.	Make sure the answering system is turned on.

41

Image 41

Radio Shack 43-3857 owner manual Troubleshooting, Problem Solution

Contents

With Caller ID and Digital Answering Machine 4GHz Cordless Phone Contents FCC Statement IntroductionInformation FCC Statement Surge Protection Important Safety Instructions Mounting the Phone InstallationImportant Caller ID Information On a Desk Top CONNECTING, Charging and Replacing the Battery Pack Lift the battery pack out of the compartment Entering your Area Code Setting Menu OptionsChanging the Auto Talk and Cidcw Setting the Language Choosing the Dial ModeChoosing the Dial Mode Entering your Area Code Making and Receiving Calls Operation Temporarily Mute the Handset Ringer Handset Ringer Tone and VolumeEarpiece Volume Traveling OUT-OF-RANGE Memory DialingSelecting a Different Channel Flash and Call Waiting Press MEM or REMOTE/SELECT Steps for Entering Names and Special Characters Making Calls with Memory Dialing Memory Dialing from Standby ModeIf You Make a Mistake while Entering a Name Editing a Stored Name AND/OR Phone Number Memory Dialing from Talk ModeChain Dialing Press END to return to standby mode Erasing a Stored Name and Phone Number Testing Stored Emergency Numbers Storing and Editing the Speed Dial ONE-TOUCH Speed DialMaking Calls with the Speed Dial Deleting the Speed Dial Caller ID When the Telephone RingsYou must subscribe to Caller ID service to use this feature Deleting Information from the Caller ID List Viewing the Caller ID Message ListViewing the Caller ID Message List Deleting Information from the Caller ID List Deleting a Caller ID Message Using the Caller ID ListDeleting all Caller ID Names/Numbers Calling a Party from the Caller ID List Long Distance Calls Area Code Setting Cancellation Long Distance Calls and Area Code Setting/CancellationStoring Caller ID Messages in Memory Dialing Storing Caller ID Messages in Memory Dialing Integrated Answering Device Features Turning the Answering System Using the Menu ModeSetting UP Your Answering System Press SET to select the day Setting the Time Setting the Ring Time Setting a Personal Security Code PIN Selecting the Message Record Time Announce only feature Setting the Message Alert Tone Press /VOL/SEL or /VOL/SEL to select the desired language Selecting the Language Preset message Setting Your Outgoing Message GreetingRecording a personal outgoing message Greeting Choosing between the two outgoing messages Temporarily Mute the Base Ringer and the Call Screen Setting the base ringer volumeAdjusting the speaker volume level Repeating a message Using Your Answering SystemPlaying your messages Deleting a message Skipping a message Recording a conversation Voice memoVoice memo Recording a conversation Remote Operation Remote access away from home Turn on the answering system remotely Remote access with the handset Headset Installation Installing the Optional BeltclipAdditional Information To attach the beltclip Problem Solution Troubleshooting Set the record time to either the one minute or four minute Care Service and Repair Limited One-Year Warranty