Troubleshooting Guide, Forgot Base PIN | RCA 28300 specification

Troubleshooting Guide

Forgot Base PIN

If you have forgotten your base PIN, use the following procedure to reset the units.

NOTE: ALL MEMORY AND SETTINGS WILL BE LOST. Disconnect line cord and AC power adaptor.

Hold the PAGE button and reconnect AC power adaptor (in-use LED will be on). Release the PAGE button and press and hold for several seconds three times. The In-Use LED will turn Off and then turn On again.

The unit will return to its default setting PIN code (0000).

Following “Registering Additional Handsets” to register all handsets again.

Telephone Solutions

No dial tone

•Check and repeat installation steps:

Ensure the base power cord is connected to a working electrical outlet . Ensure the telephone line cord is connected to the base and the wall jack.

•Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.

•The handset may be out of range of the base. Move closer to the base.

•Ensure the batteries are installed correctly.

No signal icon

•The handset may be out of range of the base. Move closer to the base.

•Register handset.

Handset does not ring

•Make sure the handset ringer switch is turned ON, this can be done through the handset setup menu - Ringer Volume.

•The handset may be out of range. Move closer to the base.

•You may have too many extension phones on your line. Try unplugging some phones.

•Check for dial tone.

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RCA 28300 setup guide Troubleshooting Guide, Forgot Base PIN, Telephone Solutions

Contents

Model 1 Internet Phone User’s Guide Equipment Approval Information Notification to the Local Telephone Company Licensing Interference InformationHearing Aid Compatibility HAC FCC RF Radiation Exposure Statement Table of Contents Conference Operation Steps Parts Checklist for model IntroductionBefore You Begin Telephone Jack Requirements InstallationImportant Installation Guidelines Digital Security System Handset Layout Base Layout Base Station Installing the PhoneInstalling the Handset Battery System Requirements Software Installation Open Monitor Skylink Operation Guide Exit To Uninstall the Software Programming the Telephone Time Format TimerAlarm Clock Set Date/Time Language Handset SettingsRinger Volume On/Off Ringer Volume Ringer Type To store/dial the voice messaging service number Message Waiting Wallpaper ContrastKey Tones Auto Answer Handset NameDirectory Keypad Character Selection Menu Color BacklightSkype Contacts Registration Deregistration Base Settings Default SettingSelect Base Ringer On/Off Skype Status Function Power On/Off OperationTelephone Operation Making a Call Skype Calls SkypeOut Call Skype Call Answering a Call Call Waiting Redial Muting the Microphone and Ringer Adjusting Earpiece and Ringer VolumeDialing from Contacts Paging the Handset Call Transfer/Forwarding Handset Speaker PhoneKey Lock Applicable only with additional handsets Handset to Handset Intercom Call Advanced Intercom FeaturesIntercom Operation Receiving an Intercom Call Conference Operation Two-Way CallingLocal Three-way Conference Call Call Log Skype Conference CallConference Call with a Landline and an Skype Contact Ten digits Browsing Call LogsEleven digits Seven digits For landline call records Contacts Landline OnlyDeleting Call Logs For Skype call records Searching Adding If you choose Contacts GroupSpeed Dial If you choose Delete Changing the Battery Check MemoryEmergency Call Battery Safety Precautions Shortcut Key Guide LCD Icon Guide Icon Icon Name Description Troubleshooting Guide Telephone SolutionsForgot Base PIN Page Caller ID Solutions Skype Solutions Battery Solutions General Product Care Accessory Information Causes of Poor Reception Service Thomson Inc Manager, Consumer Relations PO Box Indianapolis, Limited Warranty Product Registration Limitation of WarrantyHow state law relates to this warranty If you purchased your product outside the USA Index Index Thomson Inc