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RCA 780 (WL) Troubleshooting

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Contents

6

Troubleshooting........................................................

115

6.1

General SpeedTouch™ Troubleshooting ....................................

116

6.1.1

Wired Ethernet Troubleshooting ................................................................................

117

6.1.2

Wireless Ethernet Troubleshooting............................................................................

118

6.2

UPnP™ on Windows XP Systems...............................................

119

6.3

Voice over IP Troubleshooting...................................................

121

6.4

Reset to Factory Defaults ..........................................................

122

iv

E-DOC-CTC-20051017-0149 v1.0

Contents
Page Page Page Page Contents Voice over IP SpeedTouch™ Web Interface Page Troubleshooting About this User’s Guide Page 1 Getting to know your SpeedTouch™ 1.1 SpeedTouch™ LED Behaviour Page 1.2 Accessing your SpeedTouch™ 1.2.1 Access via the Web Interface 1.2.2 Access via CLI Page 1.2.3 Access via FTP Page Page 1.2.4 Remote Assistance Page 2 Local Network Setup 2.1 Wired Ethernet 2.2 USB Page Page 2.3 Wireless Ethernet 2.3.1 Wireless Basics Page 2.3.2 Connecting Wireless Clients for the First Time Page 2.3.3 Wireless Security Page 2.3.4 Connecting Additional Wireless Clients Page 2.3.5Extending the Range of Your Wirelstess Network Page 3 Internet Connectivity Dial-InClients Page 3.1 SpeedTouch™ Web Pages Page 3.2 Internet Gateway Device Control Agent Page 4 Voice over IP 4.1 Telephony Setup Page Page Page Page 4.2 Supplementary Telephony Services Page Page Page 5 SpeedTouch™ Web Interface 5.1 Navigation 5.1.1 Menu 5.1.2 Language Bar 5.1.3 Navigation Bar 5.1.4 Notification Area 5.1.5 Tasks 5.2 Home 5.3 SpeedTouch 5.3.1 Information 5.3.2 SpeedTouch™ Easy Setup 5.3.3 Restart 5.3.4 Configuration 5.3.5 Back up & Restore 5.3.6 Reset to Factory Defaults 5.3.7 Event Logs 5.4 Broadband Connection 5.4.1 Connectivity Check 5.4.2 DSL Connection 5.4.3 Internet Services 5.4.4 Internet Service Settings 5.5 Toolbox 5.5.1 Remote Assistance 5.5.2 Address Book 5.5.3 Telephony Page Page Page 5.5.4 Telephony Statistics Page Page 5.5.6 Defined Games & Applications 5.5.7 Game or Application Definition Page 5.5.8 New Game or Application 5.5.9 Parental Control Page Page 5.5.10 Web Filtering Activation 5.5.11 Content Level 5.5.12 New Content Level Page 5.5.13 Firewall Page Page 5.5.14 Intrusion Detection 5.5.15 Dynamic DNS 5.5.16 User Management Page 5.5.17 Edit User 5.5.18 Change Default User 5.5.19 Add User 5.6 Home Network 5.6.1 Devices 5.6.2 Device Settings Page 5.6.3 Assign Public IP 5.6.4 Wireless Device Settings Page Page Page Page 5.6.6 Configuring WDS 5.6.7 Interfaces Page 5.6.9 DHCP Pool Page Page 6 Troubleshooting 6.1 General SpeedTouch™ Troubleshooting 6.1.1 Wired Ethernet Troubleshooting 6.1.2 Wireless Ethernet Troubleshooting 6.2 UPnP™ on Windows XP Systems Page 6.3 Voice over IP Troubleshooting 6.4 Reset to Factory Defaults Page Need more help