Revolabs 10-FLX2-200-POTS, 10-FLX2-002-POTS manual Limited Warranty and Limitation of Liability

Limited Warranty and Limitation of Liability

Limited Warranty

Revolabs warrants to the end user (“Customer”)

that this product will be free from significant defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Revolabs or its authorized reseller provided the customer provides proof of purchase that demonstrates that the product is still within the warranty period and contacts Revolabs customer service, regarding warranty claims, within the warranty period. Revolabs‟s sole obligation under this express warranty shall be, at Revolabs‟s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, Revolabs may, in its sole discretion, refund to Customer the purchase price paid for the defective product upon Customer‟s return of the defective product. All products that are replaced will become the property of Revolabs. Replacement products or parts may be new or reconditioned. Revolabs warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Revolabs must be issued a valid Return Material Authorization (“RMA”) number. To request an RMA, contact Revolabs Customer Service. Prior to receiving an RMA, the product must be first troubleshot and determined to be defective by a Revolabs Technical Support Technician.

Product returned to Revolabs must have a valid RMA # clearly marked on the outside of the shipping container and the serial number and model of the returned product must match the RMA. Products returned without a RMA number will be returned to the customer. The product must contain all of the original accessories and be properly packaged. Products returned to Revolabs must be sent prepaid, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Revolabs until the returned item is received by Revolabs. The repaired or replaced item will be shipped to Customer, via standard economy shipping methods and at Revolabs‟s expense, not later than thirty (30) days after Revolabs receives the defective product, and Revolabs will retain risk of loss or damage until the item is delivered to Customer. Any customer request for expedited shipping will be considered on a case-by-case basis and will be at the sole expense of the customer. Any product found to be not covered under the terms of this warranty, per the exclusions listed below, will be treated as a out-of-warranty service and will be billed to the customer according to the Revolabs Product Repair Policy. The sole exceptions to the terms of this warranty are those listed as part of the Revolabs DOA Replacement Policy.

Exclusions and Remedies

Revolabs will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from:

►Failure to follow Revolabs‟s installation, operation, or maintenance instructions; ►Product modification or alteration, including but not limited to modification or removal of the serial number.

►Use of common carrier communication services accessed through the product;

►Failure of Consumable Components and Accessories including but not limited to batteries and cables.

►Abuse, misuse, negligent acts or omissions of Customer and persons under Customer‟s control; or

►Acts of third parties or products, acts of God, accident, fire, lightning, power surges, outages, or other hazards, or any other cause outside of Revolabs‟s reasonable control.

WARRANTY EXCLUSION. IF A REVOLABS PRODUCT DOES NOT OPERATE AS

WARRANTED ABOVE, CUSTOMER‟S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICES PAID, AT REVOLABS‟S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON- INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. REVOLABS NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

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