.

 

F I R M W A R E U P G R A D E S A N D TR O U B L E S H O O T I N G

 

.

 

System Troubleshooting

 

. . .

Table D-1.Troubleshooting Guide(Continued)

 

 

 

Symptom

Recommendations

 

Images have the wrong

Try selecting a different output from the “Factory

 

aspect ratio (e.g., are

Timing List” to better match your display.

 

stretched) or are not

Determine that there is not a mismatch between your

 

positioned correctly

output and the selected monitor display (e.g., 4:3 output

 

 

and 16:9 display monitor).

 

 

Use the “WindowSourceRectangle” (WSR) and

 

 

WindowDestinationRectangle” (WDR) functions to

 

 

check or modify the image’s aspect ratio.

 

 

 

 

Blank image (the output is

Ensure that the source is properly connected to the system,

 

black)

powered on and generating a signal.

 

 

Ensure that the correct input type is selected using the

 

 

INputSouRCe” command.

 

 

 

 

Frozen image

If an image is frozen after system start-up, turn freeze off using the

 

 

FReeZe” command.

 

 

 

 

Missing imagery

Check the “WindowSourceRectangle” (WSR) value

 

 

to ensure the entire image is being processed.

 

 

Check WSR and “WindowDestinationRectangle

 

 

(WDR) to ensure that the source and destination

 

 

rectangles are delivering the entire video image.

 

 

 

 

Poor quality video

Check the video source for proper operation.

 

 

Check that cables are in good condition and connected

 

 

correctly.

 

 

Ensure that video sources are not double terminated.

 

 

Double termination can occur when one video source is

 

 

split into two using a “T” connector instead of a

 

 

distribution amplifier.

 

 

If you are using a VCR, check the quality of the tape.

 

 

Adjust the brightness using the “BRIghtness” command.

 

 

Adjust contrast using the “CONTrast” command.

 

 

Adjust saturation as required using the “SATuration

 

 

command.

 

 

Adjust the hue as required using the “HUE” command.

 

 

 

 

No color on the S-Video

Check that the “SATuration” setting is set to normal.

 

input

Adjust as necessary.

 

 

Check that the S-video cable is connected correctly.

 

 

Check that S-Video has been selected as the source using

 

 

the “INputSouRCe” command. If you select

 

 

Composite2 when you have an S-Video signal connected

 

 

to this port, the input will be displayed as a black and

 

 

white (luminance only) signal.

 

 

 

 

Aspect Ratio on a video

Check the status of the “VideoAspectRatio” command. For a 4:3

 

input is incorrect.

aspect ratio signal, this should be set to normal.

 

 

 

 

350-7951

Quadra User’s Guide

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RGB Spectrum Quadra User's Guide manual Check WSR and WindowDestinationRectangle

Quadra User's Guide specifications

The RGB Spectrum Quadra is a powerful multimedia processor designed to handle high-performance video and data presentation in an array of environments, including control rooms, command centers, and event venues. This guide outlines the main features, technologies, and characteristics that make the Quadra an essential tool for professionals seeking to deliver exceptional visual experiences.

At its core, the Quadra supports advanced video processing capabilities, allowing users to manage and display multiple sources of content in real-time. Its versatility shines through in its ability to handle a wide range of input formats, including 4K, HD, and standard definition signals. This compatibility ensures that users can integrate a variety of multimedia sources, from cameras and computers to streaming devices and legacy equipment.

One of the standout features of the Quadra is its seamless multi-window display capability. Users can create custom layouts that visualize content from multiple sources simultaneously, providing a comprehensive view that enhances situational awareness. This functionality is particularly valuable in control room environments where real-time decision-making is crucial.

The Quadra utilizes cutting-edge technologies, such as high-performance scaling and switching. It provides low-latency processing, which is essential for applications requiring immediate feedback, such as live events and emergency response centers. The advanced image processing algorithms enhance the quality of the displayed content, ensuring clarity and precision across all sources.

In terms of user experience, the Quadra boasts an intuitive web-based interface, allowing operators to configure settings, manage sources, and customize layouts remotely. This feature simplifies operations, permitting users to focus on the content rather than the technology. Additionally, the system supports integrated control systems, enabling seamless communication with other devices and technologies in a broader AV ecosystem.

With built-in redundancy options and modular architecture, the Quadra offers exceptional reliability and scalability. Users can expand their system capacity by adding additional Quadra units as their needs evolve, ensuring future-proofing in dynamic environments.

Overall, the RGB Spectrum Quadra stands out as a robust and flexible solution for high-performance multimedia processing. Its innovative features, combined with advanced technologies, make it a top choice for organizations requiring reliable and sophisticated video presentation capabilities. Whether in a command center or during a live event, the Quadra provides the tools necessary to maximize visual impact and enhance communication.