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Ricoh LASER FACSIMILE Printer issues, Paper jam, Error messages, cover. Maintenance, Note, HEATING, PRINTER, PAPER JAM, PAPER JAM, PAPER JAM, PAPER JAM, CHECK TONER, CLOSE COVER

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Laser Facsimile

Printer issues

Error messages

When the printer encounters any of the problems described below, the corresponding message is shown on the machine display.

MessageAction

Check the presence of a

CHECK TONER toner cartridge in the machine.

	Indicates			that	your
TONER NEAR END	consumable			will	need
	changing soon.

REPLACE PAPER	Add paper in tray.

HEATING	Message		displayed		when
	starting the machine.


CLOSE COVER	The printer front cover is
PRINTER	open, close it.

TONER EMPTY	Replace the toner cartridge.
REPLACE <OK>

	A sheet of paper is jammed in
	the machine. Take out the
	toner	cartridge and remove
PAPER JAM	the	jammed		paper	sheet.
REMOVE TONER	Take out the paper tray and
	remove the			jammed	paper
	sheet. Then open and close
	the Front cover.

	A sheet of paper is jammed in
	the machine. Open the paper
PAPER JAM	jam	cover.		Remove the
EXTERNAL TRAY	jammed		paper sheet. Then
	open and close the Front
	cover.

PAPER EMPTY	Add paper in the paper tray.

After one of the error messages listed above, it may happen that

the printing job is cancelled. In

Note case of printing of received fax, the print job is always restarted after clearing of the error.

Paper jam

When printing, a sheet of paper may get stuck in the printer or the paper tray and cause a paper jam.

In case of a paper jam in the machine, the following message appears:

PAPER JAM

EXTERNAL TRAY

1Open the paper jam cover located at the back of the machine.

2Remove the jammed sheet of paper and close the

cover. Maintenance-

9

3Open and close the Front cover.

The printer starts again automatically.

The fusion unit can reach a very high temperature during the operation. To prevent any harm, do not touch this

CAUTION area.

For details, refer to Positions of

Warning and Caution labels on the machine , page 2.

In case of paper jam, the following message appears:

PAPER JAM

REMOVE TONER

1Remove the toner cartridge and check if a sheet is jammed.

2Remove the sheet of paper which causes the paper jam.

3Put the toner cartridge in the machine, or remove the paper tray and remove the sheet of paper which causes the paper jam.

4Check that the paper sheets in the paper tray are correctly placed.

5Replace the paper tray in the machine.

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Contents

Operating Instructions Contents Security Environment Software use license Installation Directory USB memory key (MFP model only) PC Features (MFP model only) 34Maintenance Security Security directives Laser safety For Europe/Asia For North America Declaration of conformity Notice to Users in EEA Countries Notice to Users Accessing Analog PSTN in EEA Countries Symbols for the main power switch Positions of Warning and Caution labels on the machine FCC Compliance Note to users in the United States of America Notice about the Telephone Consumer Protection Act (Valid in USA only) Note to users in Canada Remarque concernant les utilisateurs au Canada FCC Requirements Notice to users (New Zealand) Environment Batteries and rechargeable batteries The product Users in the EU, Switzerland and Norway All Other Users Software use license Definition License Property Duration Registered trademarks Notice Installation Location conditions Cautions of use Safety information Safety During Operation Power Supply For Fax or Telephone Rules for use symbols Terminal description Command panel Presentation (MFP Entering Characters Using the Alpanumerical keypad Accessing terminal functions Packaging contents Device installation Installing the document feeder Loading paper Loading paper in the paper tray Handling the unit Operator shocks Moving the unit Handling the Toner Cartridge Feed cassette paper insertion Starting your device Device connection Paper delivery stop Paper insertion in the manual input tray Copy Simple copy ECO mode copy Sophisticated copy Special setup for the copy Resolution setup Zoom setup Analysis origin setup Contrast setup Sheet-feedanalysis margins setup Left and right printing margins setup Top and bottom printing margins setup Format paper setup Fax Fax transmission Immediate transmission Delayed transmission Transmission with auto redial Fax answering device Saving an access code Activating / Deactivating the answering device Printing fax messages stored in the memory Rerouting fax messages to a USB memory key Transmission waiting queue Performing immediate transmission from the waiting queue Consulting or modifying the waiting queue Deleting a transmission in memory Cancelling a transmission in progress Deposit and Polling Placing a document in deposit Polling a deposited document Parameters Setup Date/Time Your fax number/Your name Type of network 5 - Parameters/Setup Economy period Reception Mode Reception without paper Number of copies Fax or PC reception (MFP model only) Technical Parameters Printing the functions guide Printing the logs Print the list of setups Lock the machine Lock the keyboard Read the counters Sent pages counter Received pages counter Scanned pages counter Printed pages counter Directory Creating Speed dial Creating Group dial Modifying a record Deleting a record Printing the directory Saving/Restoring the directory (Smart card option) USB memory key (MFP model only) Use of the USB memory key Print your documents Print the list of files located in the key only) USB 0621 - MEDIA / DELETE / AUTOMATIC/ SCAN MODE 7 - USB memory key (MFP model only) PC Features (MFP model only) Introduction Configuration requirements Installation Install the software on your PC Page Connections USB Connection Uninstall the software from your PC MF Director Graphical presentation Utilities and applications activation Multifunction Terminal's Supervision Checking the connection between the PC and the multifunction machine MF Monitor Companion Suite Pro LL functionalities Display the consumable status Document analysis Analysis with Scan To Printing Page Send a fax Send a fax from the hard disk or the terminal Send a fax from application Receive a fax Follow-upof fax communications The outbox The send memory (items sent) The outbox log The inbox log Description of the tab FAX PARAMETERS Cover sheet Creating a cover sheet Description of the tab COVER PAGE only) Creating a cover page template MFM For the second step: Maintenance Service General information Toner cartridge replacement Maintenance Cleaning Scanner reading system cleaning Printer cleaning Printer external cleaning Printer issues Error messages Paper jam Scanner issues Miscellaneous issues Transmission from the feeder Transmission from memory Communication error codes 9 - Maintenance Specifications Physical specifications Electrical specifications Environmental specifications Peripheral specifications