
Laser Facsimile
Printer issues
Error messages
When the printer encounters any of the problems described below, the corresponding message is shown on the machine display.
MessageAction
Check the presence of a
CHECK TONER toner cartridge in the machine.
| Indicates |
| that | your | |
TONER NEAR END | consumable | will | need | ||
| changing soon. |
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REPLACE PAPER | Add paper in tray. |
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HEATING | Message | displayed | when | ||
starting the machine. |
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CLOSE COVER | The printer front cover is | ||||
PRINTER | open, close it. |
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TONER EMPTY | Replace the toner cartridge. | ||||
REPLACE <OK> |
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| A sheet of paper is jammed in | ||||
| the machine. Take out the | ||||
| toner | cartridge and remove | |||
PAPER JAM | the | jammed | paper | sheet. | |
REMOVE TONER | Take out the paper tray and | ||||
| remove the | jammed | paper | ||
| sheet. Then open and close | ||||
| the Front cover. |
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| A sheet of paper is jammed in | ||||
| the machine. Open the paper | ||||
PAPER JAM | jam | cover. | Remove the | ||
EXTERNAL TRAY | jammed | paper sheet. Then | |||
| open and close the Front | ||||
| cover. |
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PAPER EMPTY | Add paper in the paper tray. |
After one of the error messages listed above, it may happen that
the printing job is cancelled. In
Note case of printing of received fax, the print job is always restarted after clearing of the error.
Paper jam
When printing, a sheet of paper may get stuck in the printer or the paper tray and cause a paper jam.
In case of a paper jam in the machine, the following message appears:
PAPER JAM
EXTERNAL TRAY
1Open the paper jam cover located at the back of the machine.
2Remove the jammed sheet of paper and close the
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3Open and close the Front cover.
The printer starts again automatically.
The fusion unit can reach a very high temperature during the operation. To prevent any harm, do not touch this

For details, refer to Positions of
Warning and Caution labels on the machine, page 2.In case of paper jam, the following message appears:
PAPER JAM
REMOVE TONER
1Remove the toner cartridge and check if a sheet is jammed.
2Remove the sheet of paper which causes the paper jam.
3Put the toner cartridge in the machine, or remove the paper tray and remove the sheet of paper which causes the paper jam.
4Check that the paper sheets in the paper tray are correctly placed.
5Replace the paper tray in the machine.
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