Laser Facsimile

Scanner issues

When a paper jam occurs, the following message appears:

REMOVE DOCUMENTCONFIRM <STOP>

1Open the scanner cover.

2

1

2Remove the jammed paper without tearing it. The following message appears:

CLOSE COVER

SCANNER

3Close the scanner cover.

Miscellaneous issues

When turning on the terminal, nothing is displayed on the screen.

Check the connection between the power cord and the outlet.

The terminal does not detect the presence of the document inserted in the scanner document feeder. The message READY does not appear on the screen. At the start and during scanning, REMOVE DOCUMENT appears on the screen.

1Remove the document or press button .

2Check the thickness of the document (50 sheets of paper of 80 g/m2).

3Iron out the sheets if needed.

4Help the sheets along.

The terminal does not receive any faxes.

1Check that the telephone line cable is correctly plugged in.

2Check that there is a tone signal on the telephone

line by means of the button .

You receive a blank page.

1Make a photocopy of a document; if it is correct then your fax is functioning normally.

2Call back the subscriber and have him resend the document. It was probably sent with the sheet inserted backwards.

You cannot send a fax.

 

 

Maintenance-

1

Check that the telephone

line cable is

correctly

 

 

plugged in.

 

 

 

2

Check the tone by pressing the button

.

 

3

Check the prefix is correctly programmed and

 

 

used.

 

 

 

Communication errors

 

 

 

If the communication fails, the terminal advises you of an

9

automatic retry later.

 

 

 

 

 

Example of what is displayed:

 

 

 

 

Current time

FRI 12 DEC 20:13

 

 

Time of next try

0142685014 20:18

 

Transmission from the feeder

You have the choice between:

•waiting until the transmission takes place at the given time,

•restarting the transmission immediately by

pressing ,

• abandoning transmission by pressing . To eject the

document, press again.

Transmission from memory

You have the choice between:

•waiting until the transmission takes place at the given time,

•restarting the transmission using the transmission queue. In this case, for a document composed of several pages, the transmission will take place from the page where the error occured,

•abandoning the transmission by deleting the corresponding command in the transmission line.

The terminal makes at most 5 automatic redials. The non- transmitted document is automatically deleted from the memory and a transmission report is then printed together with an error code and the cause for transmission failure (see the communication error codes).

Communication error codes

The communication error codes appear in the logs and transmission reports.

General codes

Code 01 - Busy or no fax answer

This code appears after 6 unsatisfactory attempts. Call later.

Code 03 - User break

A communication has been stopped by the user pressing

the button .

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