Rosewill RXS-3323, RXS-4324 user manual Network Camera’s private IP address

Internet Camera RXS-3323/RXS-4324User Manual

	Network Camera’s private IP address.
	• The port number assigned in your Network Camera might not be available via
	Internet. Check your ISP for available port.
	• The proxy server may prevent you from connecting directly to the Network Camera,
	set up not to use the proxy server.
	• Confirm that Default Gateway address is correct.
	• The router needs Port Forwarding feature. Refer to your router's manual for details.
	• Packet Filtering of the router may prohibit access from an external network. Refer to
	your router's manual for details.
	• Access the Network Camera from the Internet with the global IP address of the router
	and port number of Network Camera.
	• Some routers reject the global IP address to access the Network Camera on the same
	LAN. Access with the private IP address and correct port number of Network
	Camera.
	• When you use DDNS, you need to set Default Gateway and DNS server address.
	• If it’s not working after above procedure, reset Network Camera to default setting and
	installed it again.
	• If the problem is not solved, the Network Camera might be faulty. Contact your
	dealer for further help.
Image or video does not	• The first time the PC connects to Network Camera, a pop-up Security Warning
appear in the main page.	window will appear to download ActiveX Controls. When using Windows XP, or
	Vista, log on with an appropriate account that is authorized to install applications.
	• Network congestion may prevent the Image screen from appearing quickly. You may
	choose lower resolution to reduce the required bandwidth.
Check the device’s	Go to C:\Windows\Downloaded Program Files and check to see if there is an entry for
ActiveX is installed on	the file “IPCamera Control”. The status column should show “Installed”. If the file is
your computer	not listed, make sure your Security Settings in Internet Explorer are configured
	properly and then try reloading the device’s home page. Most likely, the ActiveX
	control did not download and install correctly. Check your Internet Explorer security
	settings and then close and restart Internet Explorer. Try to browse and log in again.
Internet Explorer displays	Setup the IE security settings or configure the individual settings to allow downloading
the following message:	and scripting of ActiveX controls.
“Your current security
settings prohibit
downloading ActiveX
controls”.
The device work locally	• Might be caused from the firewall protection. Check the Internet firewall with your
but not externally.	system or network administrator. The firewall may need to have some settings

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