Saeco Coffee Makers SUP032BR Troubleshooting, Brew Group, The machine does not turn on, source

	TROUBLESHOOTING		37
PROBLEMS	CAUSES	SOLUTIONS
The machine does not turn on.	The machine is not connected to the	Connect the machine to the power
	power source.	source.
	The plug has not been plugged into the	Insert the plug into the machine’s power
	back of the machine.	socket.
Hot water or steam is not	The hole of the steam spout is clogged.	Clean the hole of the steam spout using a
dispensed.		pin.
Coffee has little crema.	The coffee blend is unsuitable or coffee	Change coffee blend.
	is not freshly roasted.
	SBS system knob turned towards the	Turn the SBS system knob to the right
	left

The Brew Group does not come out.

The Brew Group is out of place.	Turn the machine on. Close the service
	door. The Brew Group is automatically
	placed in the correct position.
Coffee grounds drawer is inserted.	5HPRYHWKHJURXQGVGUDZHU¿UVWWKHQWKH
	Brew Group.

Coffee is not brewed.	Water tank is empty.	Fill the water tank and prime the circuit
		again.
	Brew group is dirty.	Clean the Brew Group.
Coffee is brewed slowly.	&RIIHHLVWRR¿QH	Change coffee blend.
		Decrease the dose.
	Brew group dirty.	Clean the Brew Group.
Coffee leaks out of the dispensing	Dispensing head is clogged.	Clean the dispensing holes with a soft
head.		cloth.

Please contact the service centre for any problems not covered in the above table or when the suggested solutions do not solve the problem.