TROUBLE SHOOTING

Section 11

 

PROBLEM

 

SOLUTION

 

 

 

 

 

 

 

 

 

 

No picture can be viewed

 

The power supply adaptor for the camera(s) or

 

 

 

 

DVR is not plugged in. Check all video cable

 

 

 

 

connectors between the cameras and the DVR.

 

 

 

 

The TV is not tuned to view the correct channel.

 

 

 

 

 

 

 

Poor picture quality

 

Clean the camera lens.

 

 

 

 

Adjust the contrast/brightness on the TV.

 

 

 

 

 

 

 

DVR doesn't automatically

 

Ensure the corresponding camera channel is set

 

 

start recording when set

 

for 'Motion detection', the 'Sensitivity' is not set to

 

 

to motion record when

 

'Off' and the 'Motion area' is set up correctly.

 

 

movement is captured

 

(See pages 16 & 17).

 

 

 

 

The 'Record schedule' must be set to 'Motion

 

 

 

 

record' (green colour bar) for the required period.

 

 

 

 

(See pages 14 & 15).

 

 

 

 

 

 

 

When set to motion record,

 

Point the camera away from tree branches or

 

 

the DVR seems to start

 

bushes which may sway in windy weather

 

 

recording without seeing

 

conditions. Heavy rain or snow may cause the

 

 

any significant movement

 

DVR to start recording due to the movement of

 

 

 

 

rain in the picture viewed. To minimise false

 

 

 

 

recording, set the 'Sensitivity' to '4' (see page16).

 

 

 

 

 

 

 

The DVR stops recording

 

The hard drive is full. Select 'Yes' in 'overwrite

 

 

automatically and will not

 

enable' to allow the DVR to continue recording and

 

 

record any further

 

overwriting the earliest recorded video.

 

 

 

 

(See page 19).

 

 

 

 

 

 

 

Cannot backup on to a

 

Ensure the correct model USB stick is purchased

 

 

USB memory stick

 

(see page 34) and formatted to 'FAT32' (see page 25).

 

 

 

 

 

 

 

 

 

 

 

33

Page 33
Image 33
Samsung CA7 operating instructions Trouble Shooting, No picture can be viewed