Troubleshooting Checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Check

Solution

 

 

Make sure that the

• If the button backlight is off, check the power cord

On Line/Continue

connection. Check the power switch. Check the power

button on the control panel

source by plugging it into another outlet.

is green and “Ready” is

• If the button backlight is orange, check the display

shown on the display.

message and go to “Understanding Display Messages” on

 

page 7.26.

 

 

Print a demo page to verify

• If a demo page does not print, check the paper supply in

that the printer is feeding

the paper tray.

the paper correctly. See the

• If paper jams occur, go to “Clearing Paper Jams” on

Setup Guide.

page 7.7.

 

• If an error message appears on the display, go to

 

“Understanding Display Messages” on page 7.26.

 

 

Check the demo page to see

If there is a print quality problem, go to “Solving Print

if it is printed correctly.

Quality Problems” on page 7.22.

 

 

Print a short document

• If the page does not print, check the cable connection

from a software application

between the printer and the computer.

to verify that the computer

• Check the print queue or print spooler to see if the

and printer are connected

printer has been paused.

and are communicating

• Check the software application to ensure that you are

correctly.

using the proper printer driver and communication port.

 

 

If the page is interrupted during printing, go to “Solving

 

General Printing Problems” on page 7.3.

 

 

If completing the checklist

• See “Solving General Printing Problems” on page 7.3.

does not resolve the printer

• See “Understanding Display Messages” on page 7.26.

problem, check the

• See “Common Windows Problems” on page 7.30.

following troubleshooting

• See “Common Macintosh Problems” on page 7.31

sections.

• See “Troubleshooting PS Errors” on page 7.32.

 

 

• See “Common Linux Problems” on page 7.33.

 

• See “Common DOS Problem” on page 7.36.

 

 

7.2 SOLVING PROBLEMS

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Samsung CLP-550N setup guide Troubleshooting Checklist, Check Solution, On Line/Continue

CLP-550N specifications

The Samsung CLP-550N is a powerful color laser printer that stands out in the market for its robust performance and impressive print quality. Designed primarily for small to medium-sized businesses, this printer combines advanced printing technologies with user-friendly features, making it a reliable choice for high-volume printing tasks.

One of the most notable features of the CLP-550N is its print speed. With the ability to produce up to 20 pages per minute for black-and-white documents and 19 pages per minute for color, this printer ensures that users can complete their print jobs swiftly. The first page out time is also commendable, taking only around 18 seconds for color prints and 16 seconds for black-and-white outputs. Such efficiency is crucial in busy office environments where every second counts.

The print resolution of the CLP-550N is another highlight. This printer offers a maximum resolution of 2400 x 600 dpi, delivering sharp and vivid images. This makes it an excellent choice for printing graphics, presentations, and marketing materials that require high-quality visuals. The printer employs Samsung’s unique ReCP (Rendering Engine for Clean Pages) technology, which enhances the clarity of text and images, ensuring that even fine details are accurately rendered.

Connectivity is another strength of the CLP-550N. It features built-in Ethernet capabilities, allowing it to connect seamlessly to office networks. This enables multiple users to access the printer from their workstations, streamlining workflow and enhancing productivity. Additionally, it supports various operating systems, including Windows and Mac, making it versatile for different working environments.

The Samsung CLP-550N is designed with a user-friendly interface. Its easy-to-navigate control panel and intuitive features make it simple for users to manage printing tasks without extensive training. The printer also includes a range of energy-saving options, reducing its environmental impact and helping businesses lower their operating costs.

In terms of paper handling, the CLP-550N offers a standard paper capacity of 250 sheets, which can be expanded with an optional second tray. It supports various media sizes and types, including envelopes, cardstock, and labels, making it adaptable for diverse printing needs.

Overall, the Samsung CLP-550N is a versatile and efficient color laser printer that features a combination of speed, quality, and connectivity, making it an ideal solution for businesses seeking to enhance their printing capabilities. Its reliability and ease of use further reinforce its place as a valuable asset in any office setting.