Troubleshooting PS Errors

The following situations are PS language specific and may occur when several printer languages are being used.

NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

Problem

Possible Cause

Solution

 

 

 

PostScript file can not

The PostScript driver

• Reinstall the PS driver, referring to

be printed.

may not be installed

page B.2.

 

correctly.

• Print a configuration page and verify

 

Or a problem has

that the PS version is available for

 

printing.

 

occurred in the

 

• If the problem persists, contact a

 

PostScript DIMM.

 

service representative.

 

 

 

 

 

“This job contains

The pure binary data

Open the Properties of the PostScript

binary data...”

option is not

driver, click on PostScript, and click on

message appears.

supported by the

Advanced. The pure binary data option

 

PostScript driver.

is not supported. Choose another.

 

 

 

A PS error page prints.

Print job may not be

Make sure that the print job is a PS job.

 

PS.

Check to see whether the software

 

 

application expected a setup or PS

 

 

header file to be sent to the printer.

 

 

 

The optional Tray2 is

The printer driver has

Open the PostScript driver properties

not selected in the

not been configured

and set the Option Tray item of the

driver.

to recognize the

Device option to Installed.

 

optional Tray2.

 

 

 

 

In Windows NT 4.0/

In some programs,

Open the PS driver properties and click

2000/XP, when you

such as Acrobat

the Advanced tab. Set the Color

select Black & White

Reader, Adobe

Mode under the Printer Features

in the Color option of

Photoshop, and

option to Gray.

the paper/quality

CorelDraw, the Color

 

properties, the

option may not be

 

document prints in

available.

 

color instead of in the

 

 

black and white.

 

 

 

 

 

When print a document

The resolution setting

Make sure that the resolution setting in

in Macintosh with

in the printer driver

your printer driver matches that in

Acrobat Reader 6.0 or

may not be matched

Acrobat Reader.

higher, colors print

with that in Acrobat

 

incorrectly.

Reader.

 

 

 

 

7.32 SOLVING PROBLEMS

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Samsung CLP-550N setup guide Troubleshooting PS Errors, Device option to Installed, Mode under the Printer Features

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