Samsung DVD-V6400 Troubleshooting Guide VCR, Problem Solution, Permanently damage the video heads

Troubleshooting Guide (VCR)

Before contacting the Samsung after-sales service, perform the following simple checks. If you are unable to solve the problem after reading the below instructions, note:

•The model and serial number on the rear of your DVD-VCR

•The warranty information

•A clear description of the problem

Then contact your nearest SAMSUNG after-sales service.

Problem	Solution
No power	◆ Check that the power plug is connected to a wall outlet.
	◆ Have you pressed the STANDBY/ON button?
You cannot insert a video cassette	◆ A video cassette can only be inserted with the window
	side up and the safety tab facing you.
The television programme	◆ Check the DVD-VCR aerial connections.
was not recorded	◆ Is the DVD-VCR tuner properly set?
	◆ Check if the safety tab is intact on the cassette.
Timer recording was unsuccessful	◆ Was the STANDBY/ON button pressed to activate the timer?
	◆ Re-check the recording start/stop time settings.
	◆ If there was a power failure or interruption during timer
	recording, the recording will have been cancelled.
No playback picture or the picture	◆ Check to see if you are using a prerecorded tape.
is distorted
You cannot see normal broadcasts	◆ Check the tuner or external setting. It should be on tuner.
	◆ Check the TV or VCR aerial connections.
Noise bars or streaks on playback	◆ Press the TRK (… or † ) buttons to minimize this effect.
When the √II button is pressed	◆ A still picture may have “noise bars”, depending on the
during playback, the still picture	condition of the tape. Press the TRK (… or †) buttons
has severe “noise bars” streaks	during slow motion to minimize this effect.
Video Head Cleaning	◆ If poor pictures appear on a variety of cassettes, the video heads may need
	cleaning. This is not a common problem and unless it appears, the heads
	should not be cleaned. When cleaning the video heads, read all instructions
	provided with the head cleaning cassette. Incorrect head cleaning can
	permanently damage the video heads.

If when tuning in your TV to the DVD-VCR TV does not find the Screen or the pattern when found suffers from interference, it may be due to the DVD-VCR output channel clashing with the normal TV transmissions in your area.

To prevent this you will need to change the DVD-VCR output channel in the following way

1.Remove the aerial input plug the socket marked (aerial symbol) on the rear of the DVD-VCR.

2.Carry out the instructions “Tuning Your Television for the DVD-VCR” (see page 17).

3.Carry out the instructions “Setting the VCR output Channel” (see page 24), move the channel number several channels down from the original setting.(example: from 60 to 69).

4.Replace the aerial plug into the socket marked (aerial symbol) on the rear of the DVD-VCR.

5.Re-tune your TV to the DVD-VCR again by following instructions “Tuning Your Television for the DVD-VCR” (see page 17).

6.If the problem still exists repeat steps 1 to 5 moving several more channels away from the original setting.

Reference

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