Samsung DVD-VR370/XEC Icon appears on, Screen, Disc does not support all the selected functions

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TROUBLESHOOTING (DVD)

PROBLEM	EXPLANATION/SOLUTION
icon appears on	You cannot use the operation or function due to one of the following reasons:
the screen.	(1) Your DVD disc does not support the feature (for example, angles)
	(2) You’ve requested a title, chapter, or scan time that is out of the correct range.
Play mode settings are different from the	The disc does not support all the selected functions.
settings configured with the Setting menu.
	In this case, some settings you configure on the Setting menu may not work properly.
Cannot change the aspect ratio.	Aspect ratio is fixed for DVD disc.
No audio output.	Check whether you selected correct digital output options in the Audio Output Options menu.
No video or audio output.	Did you move your DVD Recorder & VCR suddenly from a cold place to a warm place?
The disc tray is ejected after 2 to 5 seconds.	In this case, do not connect the plug to the power outlet and wait for two hours.
	Then insert the disc and try to play again.It will work properly when condensation has
	evaporated.
Angle operation does not work during	Angle operation is available only when the disc contains images captured at different angles.
playback of a DVD disc.
The disc revolves, but no image or bad	• Check whether there is damage or foreign materials on your disc.
quality images are output.	• Some discs with bad manufacturing quality may not be played back.
	• If the scene changes from dark to bright suddenly, the screen may jitter temporarily,
	but it is not a defect.
Desired audio language and subtitle language	Audio languages and subtitle languages are disc-specific.
are not played.	Only the sound and subtitle languages contained on a DVD disc are available and
	displayed on the disc menu.
No progressive output.	• Check whether you selected correct Progressive options in the Audio Options.
The remote control doesn’t work.	• Point the remote control at the remote control sensor on your DVD Recorder & VCR.
	Operate within distance. (15ft)
	Remove obstacles between your DVD Recorder & VCR and remote control.
	• Check whether the batteries are depleted.
Other problems	• Read the table of contents and then find and read the sections describing your
	problem, and follow the directions given.
	• Turn the unit off and on.
	• If your problem still persists, contact your nearest Samsung service centre.
No HDMI output.	• Check the Video output is HDMI enabled.
(DVD-VR375 only)	• Check the connection between the TV and the HDMI jack of the DVD Recorder & VCR.
	• See if your TV supports this 576p/720p/1080i/1080p DVD Recorder & VCR.
Abnormal HDMI output screen.	• If snow noise appears on the screen, it means that TV does not support HDCP (High-
(DVD-VR375 only)	bandwidth Digital Content Protection).
HDMI output Jitter	• Check your TV system setup correctly.
(DVD-VR375 only)	• Screen Jitter may occur when the frame rate is converted from 50Hz to 60Hz for
	720p/1080i/1080p HDMI (High Definition Multimedia Interface) Output.
	• Please refer to the user’s manual of your TV.

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