FAQ

[Case 9]

When I open the Device Manager (by clicking Start

(Settings) Control

 

Panel (Performance and Maintenance)

System

(Hardware) Device

 

Manager), there are Unknown Devices

or Other Devices entries with a

yellow question mark(?) beside them or devices with an exclamation mark(!) beside them.

Right-click on the entry with the question(?) or exclamation (!) mark and select "Remove". Restart the PC and connect the camera the again. For Windows 98 PC, remove the camera driver also, restart the PC, and then reinstall the camera driver.

Double-click on the entry with the question (?) or exclamation (!) mark, click the "Driver" tab, and click [Update Driver] or [Reinstall Driver]. If a message appears asking you to specify the location of the appropriate device driver, specify "USB Driver" in the CD supplied.

[Case 10] In some security programs (Norton Anti Virus, V3, etc.), the computer may not recognise the camera as a removable disk.

Stop the security programs and connect the camera to the computer. Refer to the security program instructions about how to stop the program.

When the movie clip doesn’t play back on the PC

When the movie clip recorded by the camera doesn’t play back on the PC, the causes are mostly due to the codec installed on the PC.

When the DirectX 9.0 or later is not installed

Install the DirectX 9.0 or later

1)Insert the CD provided with the camera

2)Run the windows explorer and select [CD-ROM drive:\ USB Driver\DirectX] folder and click the DXESETUP.exe file.The DirectX will be installed. Visit the following site for downloading the DirectX.http://www.microsoft.com/directx

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Samsung EC-A50ZZSBA/FR, EC-A50ZZSBA/DE, EC-A50ZZSBA/E1, EC-A502ZSBA/E1, EC-A50ZZSAA, EC-A502ZBBA/E1 manual Settings Control
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EC-A50ZZSAA, EC-A502ZSBA/E1, EC-A50ZZSBA/DE, EC-A50ZZSBA/E1, EC-A502ZRBA/E1 specifications

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