Samsung EC-A7ZZZSBB/US, EC-A7ZZZSBB/E1, EC-V70ZZSAA, EC-A7ZZZSAA Before contacting a service center

Before contacting a service center

Please check the following

Symptom	Causes	Remedy
	- There is low battery capacity	- Insert fresh batteries
	- An AC Power Adapter is not	- Connect an AC Power Adapter
The camera	connected
doesn❾t緘switch on	- Batteries are inserted	- Insert the batteries according to the polarity
	incorrectly with the reverse	marks (+, -)
	polarities
	- The batteries are exhausted	- Insert fresh batteries
The camera power	- The Camera is turned off	- Press the power button to reactivate
ceases whilst in	automatically	camera
use	- The Adapter plug is not	- Remove and re-insert the plug
	connected securely
Batteries drain	- The Camera is being used in	- Keep the camera in warm conditions
	low temperatures	(i.e. inside a coat or jacket) and only
quickly
		remove it in order to take images
	- There is insufficient memory	- Delete unnecessary image files
	capacity
	- The memory card has not	- Format the memory card (p.78)
	been formatted
Camera does not	- The memory card is	- Insert a new memory card
	exhausted
take images when
	- The camera’s power is off	- Turn the camera power on
pressing the
	- The batteries are exhausted	- Insert fresh batteries
Shutter button
	- The memory card is locked	- Refer to [CARD LOCKED!] error message
		(p.88)
	- Batteries are inserted	- Insert the batteries according to the polarity
	incorrectly with the reverse	marks (+, -)
	polarities
The camera
suddenly stops	- The camera was stopped	- Remove/ re-insert batteries and switch the
working while in	due to a malfunction	camera on
use

❾➓89❾➔